Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

App store and update problem

bobbywins22

Asked by bobbywins22,

 Share

Question

bobbywins22 Newbie

bobbywins22

Posted
Posted

 

Hi - I have a 55" (LG) webOS TV UF86OV which i've had for about 3 years now and have never really bothered with the app store content till now - when i try to access it or try to update apps nothing happens and sometimes it just returns to tv mode - Software version = 04.05.85 - do i need to update something ? - not being a tv tech head i'd be very grateful for any advice/guidelines on this matter - forward thanks for any help guys

 

Sent from my SM-G920F using Tapatalk

 

 

 

 

3 answers to this question

Recommended Posts

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
5 hours ago, bobbywins22 said:

Hi - I have a 55" (LG) webOS TV UF86O which i've had for about 3 years now and have never really bothered with the app store content till now - when i try to access it or try to update apps nothing happens and sometimes it just returns to tv mode - Software version = 04.05.85 - do i need to update something ? - not being a tv tech head i'd be very grateful for any advice/guidelines on this matter - forward thanks for any help guys

Hi @bobbywins22

Could you confirm the model number of your TV please, I cannot seem to find any reference to it on the web.

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
On 12/2/2019 at 7:55 AM, bobbywins22 said:

 

Hi - I have a 55" (LG) webOS TV UF86OV which i've had for about 3 years now and have never really bothered with the app store content till now - when i try to access it or try to update apps nothing happens and sometimes it just returns to tv mode - Software version = 04.05.85 - do i need to update something ? - not being a tv tech head i'd be very grateful for any advice/guidelines on this matter - forward thanks for any help guys

Hi @bobbywins22

Sorry not to have replied sooner, been away from the forum for a while.  It appears that you are on the latest software for your model, you may need to check that the user agreement has been completed, and if it has you might then need to resort to trying a system reset.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Tobin
      Apps won't update
      By Tobin
      Hello I have a 2020 LG oled 65 inch tv and I am connected to internet via wifi. I checked connections and they are all good and working. I have standard apps that came with TV installed Netflix, Disney plus ect. And now TV is saying they both need to be updated to have access to those apps. Everytime I go to update and click on update it says the app is not installed so it won't update when I look to make sure app is installed it shows they are.
      I am confused on what's going on and how to update these apps and get access to them again. 
       
      Any help would be greatly appreciated thx
       
      Tobin 
    • DavidSr
      PLEX app on both LG Tv's won't connect after last update
      By DavidSr
      We have two LG TV's that stopped connecting to our PLEX media server after the last update. TImes out saying "Checking connection speed to Raspberrypi" which the PLEX is on
      Upgraded the Mesh Routers before trying anything, still only the PLEX app doesn't work
      Our other TCL TV and Roku and TIVO still work with Plex, so this is only the LG TV's that can't connect anymore.
      Another annoying error after the last update is that any Streaming app (Amazon, Netflix, and DIsney) now fall out of the app and go back to HDMI port 1 if we pause for 30 seconds.  Which we have always done for a Bathroom break or getting drinks.
    • Ahmad Baeisa
      No content store pf50kg
      By Ahmad Baeisa
      I bought an lg pf50kg  smart projector and can't find netflix, youtube and no app store so i paid for a projector that should be smart and ended up having a normal one this is cheating lg .
    • Roy Brown
      Sky News stopped working after the webOS update
      By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • Get More For Your Device
    • akhil7j
      Network connection issues. LG Content store doesn't connect.
      By akhil7j
      I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
      It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
      Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
      I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
      My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
      My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
      I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
      Sorry for the long port, may be my frustration of 3 days with no luck.!!
       

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...