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Why does LG not list 3rd Party Bluetooth Headsets that are compatible with LG sound sync?
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Questor,
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By mesplint
I have a LG 65QNED92AUA tv that has issues with the Bluetooth connection dropping off when connected to my earbuds. I believe the issue to be software related. LG has sent 2 technicians out to repair and the first technician changed the main board and Bluetooth transmitter which did not resolve the issue.
There are similar issues with Bluetooth Connection from others.
Since hardware replacement didn’t help and this is a known software-pattern issue, I would like push LG to specifically address it at the firmware/webOS level. I am unable to escalate to their software team and check if there’s a known patch or beta firmware for the QNED92 line.
For some reason this line of questioning is not available with in LG customer service.
Please help!
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By LG OLED person
In "CMP settings": there is a huge list of vendors, IAB and Google.
You can deselect consent for those.
However when you go back, in the Google consent are all still enabled.
Reject All doesn;t work. Deselecting individually and clicking "Confirm my choices" doesn't work. The Google ones are back on.
That's really bad, GDPR.
oled55c24la, update 23.25.55
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By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
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By hjetschko
Hi, I have a feature request for the sound out setting. I often connect my Bluetooth headphones to the TV. We don't use the internal speaker of the TV, we use the optical sound out setting whenever I don't use Bluetooth. It would make our lives a lot easier if the TV can remember the last sound out setting before connecting to Bluetooth and default back to this setting when the Bluetooth device gets disconnected. At the moment, each time I disconnect the headphones I have to go back into settings and change the sound out setting from internal speaker to optical again.
Thanks and regards
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By JaneD
Hi,
does AirPlay work on your LG projector? I can't get my PF510Q to show up in the Screen Sharing AirPlay menu on my iPhone.
Both the iPhone and the projector are connected to the same WiFi router (both wirelessly, no Ethernet). I tried enabling and disabling IPv6, restarting the router, iPhone and the projector, but still nothing showed up.
Then I connected my MacBook to the same WiFi network and enabled AirPlay Receiver on the MacBook. The iPhone could immediately see the MacBook and stream to it, so it looks like the problem is in the projector.
I should add that the WiFi router isn't connected to the internet, but there is no reason why AirPlay would need internet connection. After all, I was able to connect my iPhone to my MacBook via AirPlay without internet connection.
Thanks for your insights!
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Question
Questor
Question: Why does LG's website say I should check this forum to see if 3rd Party Bluetooth Headsets with work completely and correctly with LG sound sync and WebOS, when LG has not or will not publish a list of which 3rd Party Bluetooth Headsets are tested as compatible with specific LG TV models?
We recently purchased an LG 55UM7300PUA (2019) TV and have a question about which 3rd Party Bluetooth Headsets that are compatible with LG sound sync and WebOS... My wife wants to listen to our 55UM7300PUA TV through a set of Bluetooth Headphones while the TV Internal Speakers are turned off...
It seems that LG's USA website needs to be updated because LG's search results about our 55UM7300PUA model seem incomplete. The LG Tech Support website does not list the 55UM7300PUA as a TV nor Smart TV product and no 55UM7300PUA or 55UM73 manual is listed in search results. I finally found the Owners Manual for our 55UM7300PUA through a Google search, but this PDF Owners Manual I downloaded does not say if our 55UM7300PUA supports LG sound sync or which manufacturer/models of Bluetooth Headsets .
I am disappointed by a lack of technical support from LG in past forum discussions regarding which 3rd Party Bluetooth Headsets with work completely and correctly with LG sound sync and WebOS. LG Technical Support is forcing customers like me to buy Bluetooth Headsets at our expense, they ask us to do their testing with a lack of specific 55UM7300PUA documentation, and they direct us to "refer to headset model names in user guide" that are not simply listed.
Does our 55UM7300PUA support the use of Bluetooth Headphones and is "LG sound sync" required for use with Bluetooth Headphones? Why should we have to test 3rd party Headsets at our expense when LG Tech Support should specifiy which OEM and 3rd party Headsets work with which LG TV models?
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