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By Stylianos
i am having an issue with my LG OLED77C2 tv that started happening (i believe) once i have updated from web24 to 25. It seems like whenever the tv is displaying a source from any of my four HDMI inputs, while i am watching the screen goes black randomly for a few seconds and it loses audio as well during the black screen. Once this happens the audio usually comes back as soon as the image does, however not always. The audio might dissapear completely. In order to fix that i might need to power cycle the tv or unplug the hdmi input out, wait a little and then plug back in. Moreover, sometimes when the black screen flash happens it cripples most of my native apps on the tv. So if i switch to netflix or youtube right after the black screen flash, both apps populate normally all the video/film options in the main menu but when i try to actually play any of the video/films, they dont play and it is throwing an error. These black flashes never happen when i am watching netflix or youtube. Only when using my hdmi inputs. ive changed brand new high quality cables but that did not fix my issue. For the xbox i was already suing an ultra hish speed 2.1 hdmi cable but ive re placed that as well with a brand new one. ive also changed the tvs main board to a brand new and it still happening. Once the dealer changed the board, the tv was behaving normally without the issue. However after a few days i updated the tv to the latest firmware and this started happening. what do i do?
FYI: I tried EVERY SINGLE option to troubleshoot the issue. Disabled VRR, AMD Freesync, ALLM, HDMI Deep Colour, SIMPLINK, I basically set my tv to display video and audio in the most archaic way just to troubleshoot. Still doing it. I am using an xbox series x on input 1 and a mag520 box on input 3. Does it on both sources. Moreover, in case this helps whenever this happens while on the xbox the Dolby vision/HDR logo appears on the top right right after the video comes back once the black screen is over depending on what settings i have the xbox on. Also swapped to different inputs. Still doing it
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By rems1989
Hi everyone,
I’m running into a very inconsistent issue when streaming my Windows 11 PC with apollo (fork of Sunshine) to my LG C4 TV using Moonlight (webOS).
The setup worked perfectly for about 6 months at 2K / 90 FPS with high bitrate.
Around 2–3 weeks ago, the issue started without any clear change on the PC side (possibly after a webOS update).
Symptoms:
• Moonlight on the TV shows “connection unstable” with a black screen
• Behavior is inconsistent and unpredictable :
Sometimes nothing works at all with black screen Sometimes 2K / high bitrate work or not yesterday 2K didn't work but lowest resolution (1280x..) worked • Streaming to my phone works fine, so the host PC and network seem OK
What I’ve tried:
• Clean reinstall of Moonlight on the TV and Apollo/Sunshine on the PC
• H.264 only (no HEVC, no AV1, HDR off for testing)
• All bitrate / FPS / resolution combinations
• Ethernet and Wi-Fi
• Different Windows display modes
• Virtual display disabled
Setup:
• Host PC: Windows 11, NVIDIA GPU (RTX 3070)
• Apollo installed on PC
• LG C4 TV, webOS 10.2.2, sideloaded Moonlight client (1.6.36)
• PC and TV tested on both Ethernet and Wi-Fi (2 gbps internet speed on my computer)
• Streaming to other clients (android phone) seems to work reliably
Feel free to ask me any information needed
Thanks for your help
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By News Reporter
Collaboration to Integrate LG’s High-Efficiency Heat Pumps
With Octopus Energy Group’s AI-Based Kraken Platform
SEOUL, Sep. 2, 2025 — LG Electronics (LG) has signed a memorandum of understanding (MOU) with UK-based Octopus Energy Group Ltd. (Octopus Energy) to strengthen its presence in Europe’s clean technology sector. The partnership will combine LG’s advanced, high-efficiency heating and cooling solutions with Octopus Energy’s AI-driven energy software platform, Kraken, to accelerate the transition to sustainable energy in Europe.
The MOU signing ceremony took place on August 28 (local time) at Octopus Energy’s London headquarters. Attendees included Thomas Yoon, head of LG’s Overseas Sales & Marketing Company; Charles Choi, managing director of LGEUK; Greg Jackson, founder and CEO of Octopus Energy; and Tim Heal, Chief Strategy Officer at Octopus Energy.
Octopus Energy is the UK’s largest energy supplier, driving the shift toward a decarbonized future with innovative clean energy solutions. The company provides electricity and gas, and is spearheading the adoption of heat pumps as sustainable alternatives to gas boilers. Its proprietary Kraken platform enables consumers to optimize energy usage through real-time renewable pricing. Since its founding in 2016, Octopus Energy has expanded into more than 30 countries, now serving around 10 million customers worldwide.
Through this collaboration, LG and Octopus Energy will launch a joint solution that integrates LG’s high-efficiency heat pumps with the Kraken platform in key European markets, including the UK and Germany. The combined solution is designed to optimize home heating and cooling while lowering energy costs for consumers. Looking ahead, both companies plan to expand the partnership across additional products and markets, leveraging their complementary strengths to deliver greater value to customers.
LG’s state-of-the-art heat pumps utilize waste heat and ambient energy sources to deliver outstanding efficiency while significantly reducing carbon emissions compared to fossil fuel-based systems. Powered by LG’s proprietary CoreTech inverter scroll compressor, the systems deliver exceptional durability, safety and energy performance.
This strategic partnership positions LG to build on its proven expertise in high-efficiency heating and cooling solutions, enhance its brand presence in Europe, and further expand its global footprint in the clean tech sector.
Greg Jackson, founder and CEO of Octopus Energy, said: “Heat pumps are the linchpin of clean, affordable heating – and LG makes some of the best on the market. By plugging them and their air conditioning units into our Kraken tech, we can make them even cheaper to run, giving households an easy way to cut their bills while helping the planet.”
“This partnership with Octopus Energy Group represents a significant milestone in our European growth strategy,” said Thomas Yoon, head of LG’s Overseas Sales & Marketing Company. “We will continue to explore new opportunities that create differentiated customer value and secure sustainable growth drivers in the global market.”
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By Cate-AppQuestion
Already tried turning the TV off and on and unplugging for 10 minutes.
There is no APPS tile in the horizontal tile row, so I can't load a third-party app like MLB.TV.
No luck with the WebOs tile, or the LG Content Store.
When I try the LG Content Store, and click on Apps inside that, I am only offered pre-loaded apps - 600 or so, but no MLB.TV.
Any help is greatly appreciated. Thanks.
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By News Reporter
Over 70 Partners Across 42 Countries Offer Free and Discounted Subscriptions for the
Ultimate Home Entertainment Experience Powered By webOS
SEOUL, May 15, 2025 — Following the success of last year’s LG Streaming Week, LG Electronics (LG) is bringing the campaign back with even more to offer. Running from May 19 to June 30, LG Smart TV owners in 42 countries across Europe, the Middle East, Africa and Asia can access a wide range of free and discounted streaming content through partnerships with major content providers.
Eligible devices include LG TVs above UHD released after 2019 (running webOS 4.5 and above), the LG StanbyME or StanbyME Go, as well as UHD and WQHD Smart Monitors. Users can enjoy exclusive deals on the LG Streaming Week app, accessible from the Home Screen, Content Store or Apps.
With the LG webOS Smart TV platform continuing to expand its global user base while offering more enriching content experiences, this year’s campaign returns with a stronger focus on local content and more varied libraries, catering to diverse preferences and interests with the help of over 70 trusted content partners.
For LG Streaming Week 2025, LG Smart TV owners can dive into a new world of entertainment enriched by diverse content from leading streaming companies. From popular series and refined classical music performances to classic films and live sports, there’s plenty to explore from the comfort of home for everyone.
Renowned for premium, award-winning drama and comedy series, feature films, groundbreaking documentaries, and kids and family entertainment, Apple TV+ is offering three months of unlimited access to Apple Originals and more for just USD 2.99 per month.* This includes the cultural phenomenon Severance, hit sci-fi favorites like Silo, acclaimed comedies like The Studio, compelling dramas like The Morning Show and Your Friends & Neighbors, and global hit film including The Gorge, The Instigators, Wolfs, The Family Plan and more. Apple TV+ also offers award-winning series for kids and families including Jane and Stillwater, and beloved Peanuts originals.
For classical music lovers and opera enthusiasts, LG Streaming Week is offering three months free access to Deutsche Grammophone’s Stage+, a video and audio streaming service boasting a curated selection of premium concerts, operas and documentaries from around the world. This offer will be available to LG TV owners worldwide.
Mubi, the global streaming service, distributor and production company, is offering LG TV owners complimentary three-month access to the world’s finest films. Mubi creates, curates, acquires and champions visionary films, bringing them to audiences all over the world. Catch the award-winning The Substance, starring Demi Moore, an exclusive Mubi release which became one of the most talked-about, thought-provoking and explosive films of the decade.
For an interactive experience, especially for LG TV owners, Blacknut Cloud Gaming offers a 30-minute free play session for any of their 500+ premium games and a special EUR 1/first month subscription offer for new subscribers.
Baby Shark World for Kids, developed by The Pinkfong Company, is offering its extensive collection of songs and stories to LG Smart TV owners worldwide for free for one month. The app provides a safe and fun experience where young learners can sing, play and learn along with their favorite characters through engaging educational content.
As part of its ongoing efforts to deliver diverse content, LG is bringing multiple local promotions for audiences of each region, thoughtfully tailored to their language, tastes and interests. In Greece, ANT1+ is offering three months of free access to over 7,000 content titles for users, including standout local dramas like the Greek adaptation of Doctor Foster, titled Paihnidia Ekdikisis (Revenge Games).
What’s more, Stingray is offering a free month of its engaging karaoke content, providing music enthusiasts with interactive singing experience across a variety of genres.
To ensure more users can enjoy the benefits of LG Streaming Week, LG is offering special promotions on its industry-leading TVs throughout the campaign period. This move will let more customers explore the company’s intuitive, feature-rich webOS which delivers seamless, personalized viewing experiences. Since its launch, the ever-evolving webOS platform has become a cornerstone of LG’s innovation, supported by over 4,000 partners in 180 countries and millions of active users.
For more information on certain LG Streaming Week offers, visit the dedicated page at LG.com. For more details on product promotions, visit LG.com.
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* Apple TV+ offer is available in select participating markets beginning May 19 and ending July 7. Offer available on 2018-2025 LG 4K, 8K Smart TV models, StanbyME, StanbyME GO, StanbyME 2 models, 2022-2025 LG MyView Smart Monitor models, 2020-2025 LG CineBeam models in the Apple TV app. Valid only for new and qualified returning subscribers to Apple TV+ in your region. Limit one offer per TV and Apple Account. Plan automatically renews at your region’s price per month until cancelled. Requires Apple Account with payment method on file. Payment will be billed to payment method on file and can be cancelled anytime at least a day before each renewal date in your service account settings. Terms and Apple Privacy Policy apply; see the applicable terms at link hidden, please login to view. Must be the minimum age required in your country and in the country that matches the store front on which you are redeeming the offer. Compatible products and services required. Cannot be combined with other offers providing access to the same service. Apple TV+ is a service mark of Apple Inc.
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