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DAZN App glitch


Barnieb

Question

The DAZN app that came with my new TV works partially. But the feature to watch previous shows (games) called "catch up" has  a delay of 6-8 hours. When I select a game that has just completed I get a message in a yellow box, "catch up isn't available yet please try again later" but the thumbnail for the stream is giving an indication that that stream is being viewed. Eventually, after 6-8 hours the feature will run. I have tested the app on Samsung and it works perfectly (as soon as a game is complete it is viewable on Catch up) as it does on my desktop and smart phone. I have discussed this with DAZN and LG customer support and all conclude that the problem lies with LG.  The last LG CS person I spoke to promised to send it up the line to Engineering. I hope it doesn't take months for them to fix this bug. Has anyone else encountered this?

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