By
Alfvenwave
Hi, I'm curious if anyone else is seeing this annoying new behaviour.
I have my SKY Q box on HDMI1 and have become accustomed to switching back from Netflix (or any other app for that matter) by having HDMI1 assigned to button "1" using the Quick Access feature. In the last week though, this feature has stopped working properly. If I am in Netflix and I press the "1" button, nothing happens (as expected). If instead I hold down the "1" button to switch to SKY I get a pop up that says this: "Do you want to add Netflix to [Quick Access 1]?". If I then hold down the "0" button, the 3x3 grid "EDIT QUICK ACCESS" pop-up appears and I can clearly see my SKY Q/HDMI 1 in the top left grid position (button "1")!!!
If I then switch via the Home button to HDMI1 and remove HDMI1 from Quick Access (via the EDIT QUICK ACCESS pop up), I can then re-add it by holding down 1 or from within the pop-up. Now, if I go into Netflix and then hold down 1, my TV does (correctly) switch to HDMI1. Hurrah! If however I turn my TV off and back on, then go to Netflix, then hold down "1", I am back to square one with the question "Do you want to add Netwflix to [Quick Access 1]?"......Grrrr!!!
I have tried switching the TV off at the wall, leaving for 10 seconds and repowering, which doesn't fix the problem (I don't believe WebOS reboots when you do this). LG appear to have made it a practical impossibility to reboot WebOS via anything other than a factory reset which I don't really want to do as it'll take me too long to get all my settings back to where I have them now. Some blogs suggest that the "User Licence agreement" setting can be changed which forces a reset from within the General tab but I don't see this on my TV (guessing that WebOS interface has changed).
Anyone have any ideas?
Rob.
Question
Manish Ritwik
Hello:
Hotstar App not available on LGWEBOS is 05.30.60 Model: OLED65C6P
LGStore: USA
Tweeting @hotstartweets they replied to contact LG Support see below:
Our app has been available on LG WebOS since 22nd Mar in India. If you have WebOS 3.5 or above and a supported TV, you should be able to find it in the store. For device specific compatibility details, please contact LG support.
Can you please advise am I unlucky the one who cannot be helped by LG Support or by Hotetar App Team OR there is a ray of hope?
Please advise ASAP!
Latest comment by @hotstartweets
We do support the OS version you have mentioned. For device compatibility you will have to contact LG support, as there is very less that we can do in this case.
Manish, we developed the app and it is available for all our LG TVs with WebOS 3.5 and above, so if there is a TV which is not showcasing the app, it is a compatibility issue from the device manufacturer, and how much we try to help you with this it wont help, as it is a device related issue.
Edited by Manish RitwikLink to comment
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Hello: Hotstar App not available on LGWEBOS is 05.30.60 Model: OLED65C6P LGStore: USA Tweeting @hotstartweets they replied to contact LG Support see below: Our app has been availa
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