Quantcast
Jump to content

  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
MidGe

SBS Ondemand and ABC iView breakup since last upgrade

Question

Since the last upgrade, if not before, my LG smartTV [OLED55B8]  does not play SBS Ondemand or ABC Iview correctly. The streaming hangs a minute or so after the start and keeps on breaking up every two minutes or so making it unwatchable.

I know the problem is with the TV, as a set-top box on the same network does not show the problem at all. My connection never goes below 90Mbs, not even during peak time and a ping of 3ms. I have reset the TV but that has not rectified the problem.

What gives?

 

I am adding this as I just noticed that I have these breakups on youtube as well.  :( And again, no issues with the set stop box.

 

 

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

MidGe

I answered earlier today but being new to the forum, I probably didn't do it correctly but am now properly joined, so here's hoping this gets to you. Did you get any resolution to the problem with your LG Tv.?

My 55 inch Lg smart Tv, bought in September 2018,  is doing exactly what you describe. Both ABC and SBS stop repeatedly. Other things such as YouTube, Netflix etc are  ok.   It is clearly a TV issue as desktop computer ( ethernet) and ipad and phone (wifi) work fine on both of those sites.  I asked our local Facebook community site and someone said they had the same problem. Sounds like they didn't resolve it. 

I don't think I have any chance with LG as it is out of warranty. The screen was recently replaced under a 'good will' extension of my warranty and the problem has worsened since that repair.  I will call the repairer and see what they have to say, but am not hopeful. Looks like I got a lemon!  

Share this post


Link to post
Share on other sites
  • 0

Yes, mine fixed itself up after a few days.  Of course, that was 5 months ago.

Hope yours fix itself as well. Make sure that any updates have been applied.

 

 

Share this post


Link to post
Share on other sites
  • 0

Interesting. Last night at about11pm, after a lot of researching, I unplugged my wireless headphones. I had been reading about things that could interfere with wifi. Both ABC and SBS worked fine! I then plugged the headphones back in and it stayed working ok. This morning with headphones still plugged in they are both still working ok. Unplugging the headphones maybe gave the two systems a chance to find their own way on the same frequency ( both 2.5ghz).  I did read something about how they are on the same frequency and yet can operate, somehow, at the same time.  Thinking about it, these troubles started not long after  I bought the headphones.  Here's hoping. Thanks for your time.   

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By Krash01
      Dear Readers,

      I've a strange issue that I've been struggling for a week. I bought an LG43UJ634V UHD TV and an LG LHB645N Home Theater in a Box system.
      I use HDMI ARC to connect the audio from the TV to receiver. LG has an option to chose between PCM or Auto at the Digital output settings.

      If I use the PCM option everything sounds great, but I don't have 5.1, only 2.1.
      And here comes the problem. When I choose Auto, 5.1 is on, sounds great but I have occasional popping noise (like when play something on an old LP player) it happens random, but for example during a film, it is very annoying. It happens with YouTube, Netflix, DLNA streaming, external devices, so the content doesn't matter. I think I've tried everything. I tested it with different HDMI cables, optical cable, but still have the problem. I tested it with a sound bar as well, the problem is the same.
      When I play content from the receiver, there is no problem, the sound is wonderful, no popping. Also, the TVs speakers are okay.

      I don't think it is a hardware issue, because the TV's sound is OK, the home theater's sound is OK, the problem only happens when I want to use the digital output of the TV (either HDMI ARC or Optical) with auto setting.
      I called LG as well, the rep. said the she will pass this info to the technical team.

      Do you have any idea, that it can be solved, or I need to wait for a software update?
    • By xcube
      Hello,
      I share audiovisual material (movies and series) with my brother who has an LG 49UK6400PLF and it has us crazy, because some subtitles do reproduce them and others do not. I have already tried internal and external subs and various formats, srt, ass, ssa, sub, and nothing, because some work and others do not.
      I would like to know at least the reason, to try to solve the matter.
      Regards.


    • By alice131
      Now days  terrarium tv is troubling in my phone.  So i am searching for any app with the same features terrarium tv apk have, 
      Suggest me some good apk streaming app
    • By Adlan
      Hi,  I hope you could add in Unifi Play TV to the app that can be installed on LG webOS
      Thank you
    • By Htnoam
      Hi, I would like to ask how can I upgrade my webos to the latest version. 
      tv model - 65lf630y
      firmware version - 04.06.30
      webos version: 2.2.3-169
       
      thank you
×
×
  • Create New...