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  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

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  • Similar Topics

    • By Alex
      UPDATING YOUR FIRMWARE
       
      The firmware that powers your LG Ultra HD 4K Smart TV with webOS should be updated from time to time to enhance your experience and improve its operation. Thankfully, this can be done easily and quickly, right at home.
      Watch this quick video to learn more. Or follow the easy steps below to get started.
       
       
      HOW OFTEN DO I NEED TO UPDATE MY FIRMWARE?
      Firmware updates don't happen frequently, so you should be fine checking for updates every other month.
      HOW DO I CHECK FOR, AND DOWNLOAD, AVAILABLE FIRMWARE UPDATES?
      Before you do anything, make sure you have an Ethernet cord connected directly from your router to your television. Wireless Internet connections are not reliable enough for firmware updates.
      Use this diagram if you need help getting set up:

      ONCE YOUR TV HAS A WIRED CONNECTION, DO THE FOLLOWING:
      Press the MENU Click SYSTEM SETTINGS Then ABOUT Then SYSTEM UPDATES You'll be advised that your system is currently up to date or requested to select CHECK NOW for the latest update. If a new version is available, it downloads automatically. FIRMWARE UPDATES WILL ALSO UPDATE LG ULTRA HD 4K SMART TV AND LG APPS AT THE SAME TIME.
    • By lsitongia
      New TV. 55" LED. Plugged into wired network. Settings look good for network.
      Cannot update OS, install or update apps.
      "Failed to ... Try again later"
      What's up with this? Lots of posts about WebOS sucking. But, this is not working much at all.
    • By Pj wallace
      Hi just bought TV two days ago and my Internet went active today so I connected it to TV and tried to use Netflix but it kept saying cannot update try again so I uninstalled it and tried to install again and it won't. Any idea how to fix this? 
    • By LG user 42LB6500-TH
      LG 42LB6500 is having trouble with display. Fire TV stick, prime video and set top box video are not getting displayed and only audio works. It looks like this is a software issue (current version 05.05.55) and I am not able to fix it by updating software to 05.05.70 via internet (image below) or through usb. Please advice.
       

    • By Roadrunner99
      OLED65E7P bought in USA but later converted to India region by following the below link 

      link hidden, please login to view Current software version is 05.80.15
      It won't find any new updates while checking from TV menu.
      Should I upgrade it to 05.80.55 by downloading from LG India website?
      starfish-dvb-secured-m16p-611.dunggir.m16p-61114-05.80.55-prodkey_usb_V3_SECURED.epk
      Reason for asking is sometimes the apps act funny, especially Hotstar app seems buggy or not quick to respond. Does work ok most of the time. 
      Thanks for any helpful advice. 


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