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By Martlea
Why does YouTube keep 'restarting now to free up memory' and how do I fix this very annoying bug in the WebOS or TV?
Thanks everyone for your suggestions, answers. Tend to agree with Petevick as I usually don't have any other 'apps' running in the background to take up the very limited memory. Have contacted LG support via clunky email page and had one reply so far which also said to check for open apps or - wait for this - if it only happens with YouTube 'app' then it is their problem and I should contact YouTube for a fix!
Not very helpful, ignores the many consumers with similar issue and gives no indication of a future firmware fix.
Looks like LG are another 'couldn't care less' TV manufacturer selling overpriced TV's on the back of 'Smart' features that don't work properly and are unlikely to be kept up to date.
Will remember this next time I need a new set.
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By McLovin
Just bought a LG C5 Oled TV. I'm getting this error message randomly when i'm watching netflix. App will now restart to free up memory.
And yes ... unplugging my tv and deleting apps is NOT a fix.
You are incompetent corporate scum.
I'm never buying LG again.
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By Batman
Device Name:- [LG] webOS TV QNED756RA
Product Name:- LG 43QNED756RA AEK
Product Number:- 95734309GGP74EKFLJP
Serial Number:- 309MAUAGGP74
webOS TV Version:- webOS24 / 9.2.1-42
Programme Mode:- Antenna
Software Version:- 23.21.30
Recently while watching TV, the screen goes blank and then this message appears 'The app needs to close to save memory' then the TV reboots to the program being watched.
Any help and information as to what causes this would be appreciated.
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By andystaffs
Just bought a new LG 43UT91006LA TV .
After one week we're getting a "short of memory " screen warning before TV shuts off and restarts . I've not loaded any apps but I've managed now to delete one . I've checked that the apps are updated . I'm thinking that I can rid myself if the games but not sure how to do this ..I'm a bit baffled that a one week old TV can't cope with it's pre- installed apps ?!
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By ironmonkey
Just bought an LGLED-65UJ630 65INCH TV. Right away I started to get the message "This app will now restart to free up more memory". After searching the internet and forums, I now understand that this problem is huge, it has been going on for years now and it is right across many models of LG TV's.
I have tried everything to fix this problem. It has the latest firmware. I did the factory reset and that lasted 4 hours before I got the message back. I turn off the TV and leave it for 10 minutes, maybe one hour later I get the message. I delete browsing history, maybe 10 minutes and I get the message..... you get the message.
As I understand it, the problem is that LG TV's don't have enough internal memory, but they have shipped a ton of their "smart" TV's with this problem.
My question is, has anybody heard anything from anybody, anywhere about a solution to this problem. I really want to keep this TV, but it is not fit for purpose in this state.
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Question
Collin Fernandes
Is it possible to add additional memory to Smart TV to increase speed of loading channels when using IPTV?
1 answer to this question
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