Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

Leonard Harris

Unable to control vizio S5430W soundbar

Recommended Posts

I have an lg 65sm9000 . It is attached to a S5430W Vizio soundbar via the optical cable. Although the sound bar operates with my TV, I'm unable to control it with the LG magic remote. I  cannot power it on or off and I .cannot control the volume with the magic remote. I have to use the vizio sound bar remote. Does anyone know a way to remedy this difficulty?

Share this post


Link to post
Share on other sites


On 6/17/2019 at 1:07 PM, Leonard Harris said:

I have an lg 65sm9000 . It is attached to a S5430W Vizio soundbar via the optical cable. Although the sound bar operates with my TV, I'm unable to control it with the LG magic remote. I  cannot power it on or off and I .cannot control the volume with the magic remote. I have to use the vizio sound bar remote. Does anyone know a way to remedy this difficulty?

You need to remove the optical cable and connect an HDMI cable from the tv’s HDMI ( ARC) port to the soundbar’s ARC port.

After doing that turn on LG Simplink in the settings. Then you will be able to control the soundbar from the magic remote.

You can also add the device using device connector -> add device.

Simplink is basically HDMI CEC that allows control of connected HDMI devices.

Optical cable is just an audio output cable and cannot be used to control the other device.

Get a decent HDMI cable.

  • Like 1

Share this post


Link to post
Share on other sites

Karan, thank you for your response.

I tried your solution, but for some reason, it didn't work for me. I removed the optical cable and connected the HDMI cable to the TV's HDMI (ARC) port and the soundbar's ARC port. Also,

via the SOUND settings menu, I set the Sound Out to HDMI (ARC). According to the settings display, this also automatically turned on the LG Simpliink. Unfortunately, something is amiss because I could get no sound from the sound bar.The volume buttons on the magic remote now controlled the  the soundbar volume indicator (which was not the case before the connection change), but no sound was produced.

Any further suggestions?

 

Share this post


Link to post
Share on other sites
3 hours ago, Leonard Harris said:

Karan, thank you for your response.

I tried your solution, but for some reason, it didn't work for me. I removed the optical cable and connected the HDMI cable to the TV's HDMI (ARC) port and the soundbar's ARC port. Also,

via the SOUND settings menu, I set the Sound Out to HDMI (ARC). According to the settings display, this also automatically turned on the LG Simpliink. Unfortunately, something is amiss because I could get no sound from the sound bar.The volume buttons on the magic remote now controlled the  the soundbar volume indicator (which was not the case before the connection change), but no sound was produced.

Any further suggestions?

 

Probably your sound output is not set right. Go to settings and change audio output to auto. It might be set to PCM or something else.

if still doesn’t work after changing to auto, restart the tv and soundbar fro mains.

still not, then press the “AD” button on the magic remote while HDMI 2/3 whichever is ARC is selected as source. You’ll get a menu with power button. Click that and the soundbar will power off. Then after 2 mins do the same to power on again.

These should work definitely.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By TMOSteel
      If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
      We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.

      In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
      So, as expected, LG is pointing the finger at Disney to resolve these issues.  This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it. 
      So if any of you out there have Bob Iger on speed dial, can you give him a ring?
      Thanks!
      (PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)
       
       
       
    • By Vikram Sud
      In the last few days my LG TV OLED65B8PTA suddenly drops the volume significantly fleetingly every few minutes. 
       
      Am also hoping this isn't the start of the end of this massive investment I made a couple of years ago !!! 
    • By John Bizeray
      I recently updated the firmware on my  LG43UH610V.  Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
    • By -ethan-
      After updating my TV (OLED65GXPUA) on August 31, 2020 the HDMI-ARC volume support changed: pressing the volume up/down button once on the magic remote will continuously apply volume changes until the volume has reached the maximum or minimum value.  Prior to this update volume changes over the HDMI-ARC interface behaved as expected: one press of the remote button would apply one increment or decrement to the volume.  A Klipsch Bar 48 is attached to the TV over the HDMI-ARC interface.
      After the update the TV is running:  webOS TV version 5.1.1-3701, Software version 03.10.41.  I do not have the version information prior to the update.
       
    • By Kuriko
      I have a LG OLED C9 and use a soundbar with optical. If I use Bluetooth headphones and terminate the connection, the webOS always jumps back to internal speakers, which I don't use. Is there any way to set it to automatically return the soundbar (optical)?


×
×
  • Create New...