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If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.
In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
So, as expected, LG is pointing the finger at Disney to resolve these issues. This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it.
So if any of you out there have Bob Iger on speed dial, can you give him a ring?
(PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)
For those who get frequent WiFi connection drop-outs, I picked this bit of useful info from another forum. Note that this may well apply to many other LG models than the C9, as they often use common WiFi internal cards/modules:
Problem: C9 [or other models] will lose the wireless connection and you have to reconnect daily (but wired is stable);
Conditions: TV is connected to a 5GHz router;
Cause: (1) the router may be unstable on the 5GHz band [possibly too far from router]; (2) the router has the 5GHz band set on a higher channel - over 100;
Resolution: (1) change the TV to the 2.4GHz band
(2) set the channel [in the ROUTER advanced WiFi settings]!! for the 5GHz band below 100 (ex. 40-50) - [channel 36 is often OK]."
By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
Hii can someone help me please. My wifi is not connecting on my LG webos TV LJ5500 smart tv. I cannot even screen share either. Neither with miracast or wifi direct. .any suggestions pls
Every morning I have to enter settings/connection/WiFi connection and see that there is no check mark next to my WiFi name. It will reconnect when I click on it, and every once in a while it won’t connect until I enter WiFi password. I’ve talked for hours with multiple LG ‘techs’ halfway around the world only to find they are clueless. All settings have been triple checked. In the year I’ve had this not-too-smart tv none of my devices like tablets, phones, printers, desktops, or even Amazon fire stick have disconnected from WiFi even once! LG IS CLUELESS! Any body experience the same issue?