Quantcast
Jump to content


  • 0

Prime Video and Netflix not playing at 60fps at 4K.


Question

Hi, im new to this forum. My LG smart TV, 55UH850V model, for some reason dosent play 4K content on Netflix and Prime Video apps at 60fps, not even at 1080p. It can do so for youtube videos. For Netflix I have to set trumotion to smooth or any other level, I try this for Prime Video but for some reason I have to do it everytime Im want to watch it. Is there something wrong with my TV that cant play 4K, or 1080p amazon and netflix at 60fps? How can I fix this? 

Link to post
Share on other sites
  • Answers 0
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Rahulendra Bhaskar
      Dear LG Team,
      I would like to know is there any possibility to get latest entertainment app like Disney++Hotstar, ZEE5, Voot etc. for the LG web OS 2.0 models?
      My TV Model is 42LF6500.
      Positive reply expected in this regard, because I am dedicated and valuable customer of LG brand.
      Thanks in advance.
    • By News Reporter
      Today’s brands are more challenged than ever as they try to find the perfect message for a demanding audience. LG is taking on this challenge with a new campaign that introduces audiences to the unique characteristics of OLED technology through LG’s next-generation OLED and LG OLED evo (model G1) TVs. With a and four accompanying online videos, LG’s latest campaign, Light Up Your World, uses imagery and themes that resonate with its core audience to highlight the memorable, emotionally impactful user experience that is possible with LG OLED and its self-lit pixels.

      The title, Light Up Your World, is a nod to the self-emissive pixels unique to OLED technology which delivers superbly lifelike and nuanced images by virtue of its inherent characteristics and individual pixel-level control. The title also communicates the message that LG OLED TV not only offers a next-level viewing experience but also delivers light and joy into our daily lives.
      The main video of the campaign shows a woman following a hypnotic, floating point of light, much like Alice in Wonderland and the White Rabbit. On route to her unknown destination, she sees different objects that light up and lead her on a magical expedition before eventually arriving back home to her sofa and LG OLED TV after having experienced a world of breathtaking images, including a self-lit tree with luminescent leaves representing the light-emitting pixels of LG OLED technology.

      Four additional videos make up the full Light Up Your World collection. Each of the videos correspond to different aspects of LG’s “4S” keywords as it relates to LG OLED TV: Sharp, Swift, Smooth and Slim.
      Light the Story Up highlights the sharp picture quality and immersive cinematic experience offered by LG OLED. With millions of self-lit pixels, LG OLED TVs produce rich, sharp details and perfect blacks to make even the darkest of scenes come alive. And with even more brightness, the LG OLED evo panel delivers punchier images with improved clarity, transporting viewers into their favorite scenes, making them part of the action.

      In Light the Play Up, LG OLED TVs are shown their capability for fast gaming action via speedy response time and immersive big-screen experience. Thanks to blazing fast performance, gamer-centric features and support for the latest HDMI specifications and NVIDIA G-Sync, LG OLED evo guarantees stutter- and tear-free gameplay that gives gamers that performance edge to become the champions they were meant to be.

      The episode Light the Game Up highlights the incomparably smooth and natural motion of OLED, demonstrating how LG’s OLED Motion technology makes the fast-paced movements in exhilarating sporting events and action sequences smooth, clear and easy to follow. With LG OLED, those viewing at home will feel less like fans and more like one of their favorite superstars as the TV reveals the spin of the ball, droplet of sweat and blades of grass with absolute clarity.

       Lastly, Light the Space Up focuses on OLED’s slim design and its ability to help customers create a truly inspiring space in their home. LG’s Gallery Design unlocks a new world of TV aesthetics, featuring minimalist bezels and an impossibly slim profile that wouldn’t look out of place in an art gallery or museum. The design allows anyone to be an artist, free to curate his or her space exactly as imagined.

      The campaign also touches on topics important to every consumer: health and environment. LG is addressing consumers’ concerns and striving to make a better future for the planet. Its efforts in both areas are explored in videos soon available to view on LG’s official online channels.
      LG’s new campaign communicates the rewarding, personal viewing experiences that come with LG OLED and illustrates how the TVs’ self-lit pixels can light up any scenario with the most dynamic picture quality around. The global campaign signals a new direction for LG OLED storytelling at a time when its star is shining the brightest.
      And the story doesn’t end there…
      # # #

      link hidden, please login to view
    • By Adam Broda
      Hello
      I have 42B670V-ZA tv bought in 2014. This model has different numbers/letters depending from the distribution area. Mine is for Poland.
      Software version is 05.05.70,
      WebOS version is 1.4.0-2532 afro-ashley. This model was made with the intention of upgrading to WebOS 2 and so it was manufactured. In late 2014, once the tv was still on market, European and US (with a different name), LG Korea has announced that this model would not have upgrade. Nevertheless I think it STILL IS a way to make it higher or at least faster, as it was on a very beginning. Now it coughs after using 45 mins on Netflix or 30 mins on WWW app when watching film online. When instslling new app, it shows such data:
      Version of the app i.e. 1.1.1
      Date of last update of the app i.e. 20.04.2015
      Size of the app i.e. 105 KB
      Rating i.e. "everything" (???)
      Internal memory i.e. 850MB/973MB
      And this INTERNAL MEMORY REMAINS THE SAME 850MB
      Does anybody know, how to do this either using
      service mode or 
      Installing some software from a memory card
      or in any other way? The problem is that the tv has not enough memory to operate apps. I cannot release the memory without loosing my settings. I live in Warsaw, Poland, but I have additional apps like HULU and Amazon Prime US which enables me watching US content (I pay for them in USD).
      Uninstalling other useless apps didnt work. Now I have only system apps and 3 more like Netflix, HULU and Amazon. I cannot even install anything more. LG support told me to return to factory settings which wipes all memory out. I dont want to return to WebOS 1.0. I just want my tv to work faster BACK AGAIN and maybe to use some other apps which cannot be installed due to insufficient space on card/disc and to install some apps that are compatible with WebOS 2. (Now they are not apperaing neither in Polish LG store nor in US store, once I change the region to US/CANADA/MEXICO.
      Thanks in advance!!!






    • By C C
      [Feature-Request] Set power on to last HDMI input

      Not sure if this feature request would be part of LG webOS or would require changes to some lower level control software for my TV.
      But... It seems that every time I switch it on, it seemingly randomly selects a HDMI input, I  mostly use the same HDMI input so I wanted to ask for a feature request in the next software update that makes the TV remember the last selected HDMI input so I don't have to keep manually selecting it.
      In addition, maybe a second option in the TVs settings that can auto select the input based on there being an input signal or not, that might be useful for people that switch devices allot.
      Thanks
    • By Matt545322
      Hi,
       
      I purchased an LG OLED55BX6LB yesterday and noticed that when signed into the Youtube app, I'm still getting ads displayed despite it showing 'PREMIUM' on the app. Not a massive problem as I can just watch Youtube via an nVidia Shield, which doesn't show ads as expected.
      Still, it's annoying. Is this a one-off, or do others have the same issue?





×
×
  • Create New...