We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
Every time we turn on our "smart" TV, it tries to connect to cable. We don't have cable. That's not very smart.
Because we don't have cable, we have static; it's noisy and annoying until I can push enough buttons on the remote to get to something else.
Is there a way to tell this thing not to boot into "TV" mode? (Best if it would remember what it was doing when I turned it off).
By Mark Johnston
Anyone else having issues with Prime Video? Keep getting an error message. No code just that something is wrong. Works fine via my PS4 and iPhone but not on LG tv app.
contacted Amazon and tried usually things but no joy. Been going on for two weeks
By Orson Cart
Some time ago after an update to my TV, whenever I switch it on it has an annoying strip across the bottom of the screen, The strip features buttons for various terrestrial channels and also for streaming services like Netflix and Amazon Prime.
Since I have no use for this strip whatsoever, the first thing that I do is to close it down. I have to wait about 5 seconds though. During that time the tv won't respond to any input other than the volume control.
After the 5 seconds is up I am able to close it down and then for example, change the channel I want. At that point all's good until next time I switch on the tv when I have to go through the same rigmarole.
Can anyone here please tell me that it's possible to disable this thing? I've looked but can find no means of disabling it.