FREEZE PROBLEMS WITH SLINGTV

[jbird]

We have been freezing and  video buffering and pixelation. ....we have fast enough internet we have been told but we need to fix speed of wifi through the tv...any help please.....our TV is a LG WEBos UJ6300 55inch

[George Hofmeister]

7 hours ago, jbird said:

 

We have been freezing and  video buffering and pixelation. ....we have fast enough internet we have been told but we need to fix speed of wifi through the tv...any help please.....our TV is a LG WEBos UJ6300 55inch

Your UJ6300 has 802.11ac Wi-Fi built in which should be fast enough to stream pretty much anything thrown at it.  The problem may be in other parts of your network, the fault may be with the wireless point the TV connects to.

 

[jbird]

How do I fix this issue or locate problem?

[nemilose]

Try to change WiFi channel.
The best option is to temporarily run a LAN cable to your TV, so you can check whether the problem is related to the WiFi connection or your ISP.

[George Hofmeister]

On 24/04/2018 at 5:58 AM, nemilose said:

Try to change WiFi channel.
The best option is to temporarily run a LAN cable to your TV, so you can check whether the problem is related to the WiFi connection or your ISP.

WiFi channel overlap can indeed cause issues, a neighbouring property's network set up could be using the same channel as your router/access points.  Even if your router/access point claims to have automatic channel selection to prevent this happening I would not, in my experience, trust it.  Get a smart phone app such as this one to see what may be causing problems:

link hidden, please login to view

 Yes, if you can run a cable to test it is the best way to see if the issue is or isn't WiFi related.