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By Ozgur Yalcin
When connected to the TV with a laptop, black boxes appear on the screen. We tried this with many computers. The result is the same. What can I do.
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By Hasan Ghasabi-Oskoei
I have recently purchased an LG 55QNED86 television. I am located in Iran. Everything seems to be working fine, but when I click on any of the options, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
Can you help?
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By keshav iyer
Videos from certain websites are unable to play on browser after latest update to webOS 5.50.55. In the first image there should be a play icon on the video player
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By Marko00
I've bought OLED55CX3LA and have screenshare errors ever since.
I'm using Dell machine with Windows 10 onboard.
Almost every time I try to connect using "connect with remote screen" windows option, I get the pop up that
only with cancel button.
Sometimes there is approval button but mostly I have only "cancel" option.
Have this error on OLED55CX3LA and one older model. Same behavior.
Mobile screen sharing working perfectly fine.
How to fix it?
I've cleared the connection history but without any success.
Not sure if I should put it on warranty or if there is some simple fix?
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Question
sharathks00
I am using lg webos tv
I am unable to connect my TV to my laptops , one on windows 7 and other on 8.1
Tv doesnot show up on search, if it does(sometimes) when connected only decline button is shown on TV screen(no accept button)
When connecting through TV no message appears on Laptop for connection acceptance.
I have no problem viewing my mobile contents.
Any suggestions???????????/
2 answers to this question
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