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veeramur

Memory issue

Question

We bought the LG TV with WebOS recently. Internet browser closing very often due to the memory and it shows Web Browser has been closed unexpectedly. Do you want to resume the last web page? Can we know is this the fault with the TV or do we need to do anything with Memory setting? Please help.

 

Thanks

Veera

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2 answers to this question

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I have the same issue and have contacted LG and are awaiting response. I'm not holding my breath as I see this issue has been on-going with LG TV's for ages and so far I haven't seen any resolution. Looks like we may have purchased a lemon. I'm annoyed at myself for not researching this before I made the decision to buy. Buyer beware....

Brett

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Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly.  I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content.  This must stop! 

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