I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Alley Cat
I am currently using this TV only to view internet content. I am using the built-in wifi and ethernet connections. But the TV starts up into maximally loud static every time and I haven't found a way around this. Just about anything else would be better. It could autodetect and mute the static. Or it could start into the Apps screen. Or it could start into my preferred app. Or it could just start into a blank screen. Whatever. Just not loud, loud static.
I read someone was able to set parental controls to get rid of the cable channels so it didn't start into static but that didn't work for me -- I deleted and locked all static channels but it still starts up into one of them.
I guess more people have had success giving it an HDMI input and setting that as default -- I can't find the menu item to do that, maybe I need to actually connect an HDMI input? I don't have one readily available. It seems silly to spend money on an extra streaming box to mostly do things that are built into my $900 TV, because it was designed to blast static on my speakers every time it starts up.
So -- are there any other possibilities to solve this problem?
I just bought a lg b7 oled and have a problem. I dont subscribe to cable so I wont ever be using it on this tv. Every time I start the tv it loads the OS and the cable-less static comes on the screen and BLASTS through the speakers. The tiles for netflix, hulu, etc are at the bottom so I choose one of those. How do I stop the tv from defaulting to turning on the "tv" that clearly doesnt exist? Ive tried deleting the tile for live tv, and even moving it to the far right side but still every time I turn n the tv - static with the menu on the bottom.
I have a NANO91ANA LG TV connected via HDMI to a Yamaha RX-V677 Receiver. Normally when I turn the TV on it also turns the receiver on and I can control volume via the LG remote, whether it is an app on the TV or from another device connected to my receiver (Apple TV or cable box). Now the receiver is not turning on and ARC audio is not working. I think there may have been a software update the other day, but I'm not sure. However, everything was working properly until last night. The last time this happened it seemed to correct itself (it seems to be kind of sporadic), but this time it did not. I do not know what to do to correct this, but it is a major pain as I'm now having to deal with 4 remotes, plus I can't get sound out of my surround speakers when using an app on the TV. Any suggestions would be appreciated.