I've tried all three methods to connect an account to my TV. With the thinQ app, when I press the link button, it tells me it was unable to link the account. With the web browser option, it spins indefinitely while verifying login info. With the remote login, it pops up with an error about a temporary server issue.
I've already done a software update which didn't help. I've also tried creating a new account using the TV and that had the same results.
Any ideas on how to resolve this?
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Ron Shaver
I have the SLING streaming service on all 3 of my LG OLED TVs. I've updated the SLING app on 2 of them and now have a problem. Both TVs default to the SLING app when I turn them on. I am able to watch streaming content but can't exit the SLING app. This only started happening after I updated the app. For this reason I did not update the SLING app on my 3rd TV. Has anyone else had this problem? Is there a fix?
By News Reporter
2022 LG Models Deliver Superb Picture Quality,
More Screen Sizes, Smart Lifestyle Services
LAS VEGAS, Jan. 3, 2022 — LG Electronics (LG) today unveiled its most advanced and impressive TV lineup yet, headlined by the company’s exceptional 2022 OLED TVs. With powerful imaging technologies and an improved webOS offering even more smart features and services, LG’s latest models are expected to elevate the viewing and user experience like never before.
The leader of the global premium TV market for nine years and counting and a CES Innovation Award honoree for eight consecutive years, LG OLED TV has reshaped the premium TV segment to become the first choice for millions of consumers worldwide.1 OLED TVs employ self-lighting pixels that can be turned on and off individually to deliver perfect blacks, incredibly natural colors and infinite contrast. Backlight-free, OLED is thinner and lighter than every other display technology, allowing for the creation of unprecedented form factors such as bendable and rollable TVs.
Featuring LG’s advanced OLED panel, the new G2 series models are in a class of their own. The next level in OLED’s evolution, the OLED evo technology featured in both G2 and select C2 series delivers higher brightness for ultra-realistic images with amazing clarity and detail. Powered by LG’s new α (Alpha) 9 Gen 5 intelligent processor,2 the company’s Brightness BoosterTM technology enables G2 series TVs to deliver even more brightness through improved heat dissipation and a more advanced algorithm.3
LG’s 2022 G2 series introduces a new 83-inch model and the world’s first 97-inch OLED model to complement the 55-, 65- and 77-inch TVs already in the lineup. The LG G2 series delivers a refined design with its attractive flush-to-the-wall Gallery Design. LG’s C2 series offers the most diverse selection of screen sizes with a total of six for 2022: world’s first 42-inch OLED TV, ideal for console and PC gaming, in addition to 48, 55, 65, 77, 83 inches. This OLED TV series features thinner bezels for a more immersive viewing experience in addition to giving the TV a sleeker design.
Faster and Smarter
At the heart of most of LG’s new TV models, the α 9 Gen 5 leverages deep learning to enhance upscaling performance and give onscreen images a more three-dimensional quality by making foreground and background elements more distinct from one another. The α9 Gen 5 also expands the capabilities of LG’s AI Sound Pro feature to provide viewers with more lifelike audio; enabling the TVs’ built-in speakers to produce virtual 7.1.2 surround sound.
The latest version of LG’s innovative Smart TV platform brings the user experience to life on LG’s new TVs, delivering maximum convenience and easier content discovery. webOS 22 introduces personal profiles so users can enjoy a more customized viewing experience. Under each profile, users can set up fast access to their favorite streaming services, get tailored content recommendations based on viewing history and receive real time alerts to keep up with favorite sports teams. Logging into profiles can be performed either from the TV browser or from a smartphone with NFC Magic Tap.
NFC Magic Tap can also be used to mirror a mobile device screen to an LG TV.4 Viewers can also mirror content from one TV to another in the home using Room To Room Share, which enables the viewing of cable or satellite content on another TV via Wi-Fi without an additional set-top-box.5 Also new for 2022, Always Ready turns an LG TV into a media display when not in use. Easily set up in the SETTINGS menu, Always Ready is activated with a press of the power button on the LG Remote to transform the screen into a digital canvas for showcasing artwork, keeping track of time or playing music.6
What’s more, upgrading ThinQ AI will allow LG’s 2022 TVs to become true smart home hubs. In addition to providing users with effortless voice control, and compatibility with other ThinQ-powered devices, ThinQ AI now offers support for Matter, a new industry standard for a more secure and seamlessly connected smart home, which will allow LG TVs to work as a controller for connected devices.7
Outstanding Picture Quality
Acknowledged by consumers, tech experts and the biggest names in the film industry, LG OLED TVs continue to raise the bar for picture quality. The panels found in the 2022 OLED lineups have been certified by global product testing agency Intertek for 100 percent color fidelity and 100 percent color volume. LG OLED TVs are unique in their ability to match the colors in the original source content and express all colors accurately regardless of how bright or dark the displayed images may be.8 All 2022 LG OLEDs are certified flicker-free by both TÜV Rheinland and Underwriters Laboratories, and glare-free by UL. LG’s OLED panels have also been recognized by TÜV Rheinland for their low blue light performance and are the first in the world that meet the low blue light emission requirement of Eyesafe, a U.S.-based health standards agency. And not only do LG TVs make it easier for creators to appreciate their accuracy, they also make it easier for customers to see movies as their creators intended as they were the first in 2021 to offer auto switching to Filmmaker Mode when enjoying Amazon Prime Video content.
Unmatched in Gaming
LG OLED has claimed many gaming first titles over the years: first OLED TV to support and first 8K OLED TV to demonstrate 8K gaming with NVIDIA® GeForce RTX 30 Series graphics cards. With its 1 millisecond response time, low input lag and up to four HDMI ports supporting multiple HDMI 2.1 features, it’s no surprise that LG OLED is the ideal choice for console and PC gaming fans. And with support for and Google Stadia cloud gaming platforms, gamers can start having fun by just connecting a compatible controller.
New for 2022, LG customers can easily select and switch between game-specific features and display presets directly from the TV’s Game Optimizer menu. The Game Optimizer menu provides quick access to the new Dark Room Mode, which adjusts screen brightness for a better gaming experience when the lights are off. Settings for G-SYNC® Compatible, FreeSync Premium and variable refresh rate (VRR) are easily accessible from Game Optimizer. What’s more, a new sports mode joins presets for first-person shooter, role-playing and real-time strategy games, delivering more details for even more realism.
LG QNED Mini LED
Demonstrating its continuing leadership in the LCD TV space, LG is also unveiling an expanded QNED TV lineup for 2022. Boasting LG’s own Quantum Dot NanoCell technology, the fresh range offers stellar color reproduction with 100 percent color volume. Able to deliver rich, accurate colors in the brightest and darkest areas of a scene, LG QNED Mini LED TV is capable of amazing contrast thanks to LG’s Precision Dimming Technology. All models starting from the QNED90eries are certified for 100% color consistency so viewers see the same, high quality image every time, even at different viewing angles.9
In 2022, LG is also redefining the role of TV with the addition of new services that facilitate more personal and interactive experiences at home.
LIVENow – The award-winning LIVENow app offers access to online live concerts, shows, sports and other premium live events that users can actively participate in as well as watch. With LIVENow, LG TV becomes a gateway to new virtual experiences, offering the ability to enjoy concerts with friends and family and with fans from all over the world.
1M HomeDance – For those who want to dance like their favorite K-Pop idols, LG TV presents the 1M HomeDance app. Created in collaboration with 1MILLION Dance Studio, one of K-Pop’s most popular choreography teams, the app provides a wide selection of tutorials to help users perfect their moves. Users can check out their form with Camera Mode while dancing along with 1MILLION’s professional choreographers, or take a break, sit back, and watch their favorite dance clips.
LG Fitness – LG is also introducing its very first health platform, LG Fitness, to help users enjoy a healthier lifestyle at home. Users can find the ideal workout plan based on the system’s recommendations or create their own by choosing from a variety of options such as fast-paced HIIT, full-body stretching or guided meditation, among others, keeping track of their activity and progress on the app’s dashboard.
Independa – And with the arrival of Independa, LG’s TVs can even help users care for family members remotely or assist seniors to be more independent. As the first tele-healthcare service supported on LG TVs, Independa features an intuitive interface that makes it easy for users to initiate a video chat with a caregiver or easily access a menu of relevant professional services. Pop-up notifications inform when someone is calling and personal alerts can be set up for more reminders. All notifications and alerts are integrated into webOS so they are always just a glance away. Professional services available on Independa include Dentulu (online dental consultation), Capital Rx (discount pharmacy platform), Coverdell (dental insurance benefits), WebMD (medical grade educational videos) and Sprio100 (fitness programs for seniors), among others.10
See LG’s new 2022 TVs for yourself by watching ‘THE STAGE 2022’ on the global and visiting the virtual exhibition at starting 08:00 PST on January 4.
# # #
1 Units shipped in the 9-year period, 2013-2021 (Source: Omdia)
2 α (Alpha) 9 Gen 5 AI Processor available in the following models: OLED Z2, OLED G2, OLED C2, QNED Mini LED QNED99, QNED Mini LED QNED95.
3 Brightness BoosterTM available in LG OLED G2 series only.
4 Content sharing (e.g. photos, music, videos) supported in compatible Android and iOS devices. Screen mirroring supported in compatible Android devices, with support in iOS devices to be added later in 2022.
5 Room To Room Share available via firmware upgrade in first half of 2022. Supports content from set-top boxes and terrestrial broadcasts only.
6 Always Ready available in OLED Z1, OLED G2, QNED Mini LED QNED99, QNED Mini LED QNED95, QNED Mini LED QNED90. Feature can be disabled from the TV settings menu.
7 Matter support available in second half of 2022.
8 LG OLED panel certified by Intertek for 100 percent color fidelity measured to CIE DE2000 with 125 color patterns. Certified by Intertek, LG’s OLED TVs can express 100 percent of the DCI-P3 spectrum across a 3D color space that covers the TVs’ full luminance range, according to IDMS 1.03C (cl. 5.31).
9 Certified by Intertek, LG QNED TVs deliver a high color consistency recorded as 100 percent by CIE DE2000 across 18 color patterns with a viewing angle of ±30°.
10 Independa app available on 2021-2022 TV models in Canada and US.
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