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HAL9000

LG55UH6030 rebooting randomly

4 posts in this topic

Purchased a LG 55UH6030 TV at Best Buy.    Did the latest OS update when it was installed.   The TV will randomly fully reboot during watching any program.   Have unplugged the TV to fully restart it, but same problem occurs.

Anyone else having the problem or have a way to correct the problem? 

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I have had this issue with my 65UH615A since I bought it in November. It almost seems like it has something to do with the internet connection, and seems to occur more often when I am streaming using the native Netflix or Amazon app... Hopefully someone has some input here.

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Contacted LG tech support and they are sending a repair person with a new motherboard for the TV for repair. 

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Had two different motherboards installed in the TV.  The first one had the same reboot problem as the original.  The second replacement solved the reboot problem. 

Everything is working correctly now.

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