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By andystaffs
It seems our LG TV has done an update which has removed the "standard " BBC channels from the guide . After one day BBC2 has reappeared . The HD channels are present though . I've done a re-scan but no change . I've looked to see if we can move BBC1 HD (on 101) to Chanel 1 on the guide but doesn't seem to be an option.
Anybody else have this problem and any cures ?
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By Stylianos
i am having an issue with my LG OLED77C2 tv that started happening (i believe) once i have updated from web24 to 25. It seems like whenever the tv is displaying a source from any of my four HDMI inputs, while i am watching the screen goes black randomly for a few seconds and it loses audio as well during the black screen. Once this happens the audio usually comes back as soon as the image does, however not always. The audio might dissapear completely. In order to fix that i might need to power cycle the tv or unplug the hdmi input out, wait a little and then plug back in. Moreover, sometimes when the black screen flash happens it cripples most of my native apps on the tv. So if i switch to netflix or youtube right after the black screen flash, both apps populate normally all the video/film options in the main menu but when i try to actually play any of the video/films, they dont play and it is throwing an error. These black flashes never happen when i am watching netflix or youtube. Only when using my hdmi inputs. ive changed brand new high quality cables but that did not fix my issue. For the xbox i was already suing an ultra hish speed 2.1 hdmi cable but ive re placed that as well with a brand new one. ive also changed the tvs main board to a brand new and it still happening. Once the dealer changed the board, the tv was behaving normally without the issue. However after a few days i updated the tv to the latest firmware and this started happening. what do i do?
FYI: I tried EVERY SINGLE option to troubleshoot the issue. Disabled VRR, AMD Freesync, ALLM, HDMI Deep Colour, SIMPLINK, I basically set my tv to display video and audio in the most archaic way just to troubleshoot. Still doing it. I am using an xbox series x on input 1 and a mag520 box on input 3. Does it on both sources. Moreover, in case this helps whenever this happens while on the xbox the Dolby vision/HDR logo appears on the top right right after the video comes back once the black screen is over depending on what settings i have the xbox on. Also swapped to different inputs. Still doing it
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By Raus
Hello, I know that other LG WebOS users have the same problem as me, but I can't find a solution on the web.
Perhaps one of you experts can help me.
Shortly: manually sort the app icons on my LG Smart TV (OLED77C55LA) and place the “TV Channels” icon in the first position (on the left, to be clear). Before all the others (e.g. Netflix, PlutoTV, Prime, etc.), but when I turn off the TV for a few hours and turn it back on, I find the “TV Channels” icon in last position.
I have tried putting it in second position, third position and so on, but every time I turn it back on, I find it in last position.
Can anyone help me?
Thank you.
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By Dennis p
Hi!
I own a OLED65C8PUA 65-Inch 4K Ultra HD Smart OLED TV and it seems to be suddenly freezing when a commercial starts on a LG channel. I've unplugged the TV, hold down the start button, restarted to clean out the cache. I even restarted the whole system where it deletes most of the apps and all your picture and internet settings. Still getting this freeze during ADS between the LG channel presentations (be it the 80's, 90's, Love Boat channels, etc.) Anyone else have this problem? I'm kind of at a loss of what to do next.
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By ACS
Hi
Ive been having trouble with the ITVX app, when i open it it goes straight to itv1 but when i select another channel it still returns to itv1
have spoken with itvx customer support for the past 3 months but they assue me its the LG TV software that controls this and not the app making changes when i select something.
have emailed LG but had no useful reply just reinstall and try again!!!
very frustrating, and the only way i can watch a channel is to select the next highest channel and then select the channel i want.
please Help!!!!!!!!
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Question
kurabasakuku
Hi,
We have ProCentric 400 with V version, and 400+ Smart Hospitality TVs.
The following is the topology (attached).
We had issue lately: in random TVs have blank the channels with No Signal message. This occurs in some TVs, other TVs are just blank screen and there is no "No Signal" Message. After doing factory reset and reconfiguration then all is working normal. However this case then occurs to other TVs.
I was assuming this is network issues: switch configuration or else, but I am now very sure there is no configuration change.
Please advise.
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