Quantcast
Jump to content
  • 0

Just bought an LG 55UB9500, highly disappointed


jonjonbear

Question

Hello all,

Longtime Samsung user here.  Got a really good deal on the 55UB9500 so decided to give it a try.  First, beautiful set, great picture but OS SUCKS!  Either I am doing something wrong, or LG got it wrong. I have the set directly connected via ethernet. VERY fast internet (300 plus GB/S) I have constant issues with Pandora and Netflix.  First it was pandora, it would start and play, then I would get some sort of error.  Then it would play, and have these huge delays between songs.  Very disappointing.  Then Netflix. At first it seemed to work okay. I thought it took a LONG time for it to load a movie. It would hurry up to the 25% mark and then sit there for about a minute.  Now, half the time I get errors that they cannot play this selection at this time. Then I get the movie to play and it will play for about five minutes and do the same thing.

I went to the web and searched and found that people have deleted Netflix and started over. I can't even get that to work. When I follow the directions, going to settings/Network/Web OS apps (or what ever it's called) I get a screen about unlinking my devices or something like that and cannot get to the actual apps.  I then did the up up up left right left thing to get to the log off menu and did that. logged back in but same thing.. I tried last night for over half an hour to get Netflix to work until I finally ran out of patience.  I never had issues like this with any of my Samsung Tv's and not beginning to think I made a mistake but hope not. I love the TV otherwise.  I am hoping that perhaps the OS 2.0 might fix it?  That is of course if that ever happens. 

 

If anyone else has had issues like this and has figured out a way to fix it, please share that with me.  I keep going over to Amazon.com, and looking at the Roku 4 but I really don't want to have to buy that, after just buying this new TV that's supposed to do all this for me. Plus I have read that people are having trouble with the Roku 4 and some LG tv's...Sigh..

 

Thanks, and sorry for the rant. 

 

Cheers,

 

John

 

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Well I can tell you that after some time you will give up on using WebOS, the OS is very unstable and useless! I have bought cheep laptop and connect to my TV so I can have "smart" TV. Since the day I have purchased the TV until now the TV have received two updates but again I can say this is the most useless device I have evet purchased in my life. To be clear I don't talk here about using the TV as a TV the picture quality, 3D, magic remote and all other TV futures are totally OK.

  • Like 1
Link to comment
Share on other sites

  • 0

I have the same set but haven't had any problems with netflix, youtube, or 3dnow.  Those are really the only apps I use though.  The interface is definitely a little hitchy at times though.  Like you said, I hope the WebOS 2.0 upgrade will fix that if it ever comes.  3DNow will only stream 5.1 surround in WebOS 2.0 for some reason.  Netflix does 5.1 fine.

 

On a side note have you use the 3D much?  I've noticed that I really have to be seated at the vertical sweet spot to limit the 3D 'ghosting'.  Sitting up or leaning down affects the convergence greatly.  I have another passive set, a Panasonic 1080p, that I've always been impressed with regarding the ghosting.  One of the big reasons I got this 4k set was to have passive 3D in full 1080 (since passive will half the resolution of the tv in 3D) but the ghosting is disappointing.

Link to comment
Share on other sites

  • 0

I have the same set but haven't had any problems with netflix, youtube, or 3dnow.  Those are really the only apps I use though.  The interface is definitely a little hitchy at times though.  Like you said, I hope the WebOS 2.0 upgrade will fix that if it ever comes.  3DNow will only stream 5.1 surround in WebOS 2.0 for some reason.  Netflix does 5.1 fine.

 

On a side note have you use the 3D much?  I've noticed that I really have to be seated at the vertical sweet spot to limit the 3D 'ghosting'.  Sitting up or leaning down affects the convergence greatly.  I have another passive set, a Panasonic 1080p, that I've always been impressed with regarding the ghosting.  One of the big reasons I got this 4k set was to have passive 3D in full 1080 (since passive will half the resolution of the tv in 3D) but the ghosting is disappointing.

 

Well I fixed it. Reset the damn thing to factory defaults and that seems to have cleared up the issue.  Everything works great now (except now I have to redo my calibration).  As for the 3D, We've only played with it a bit but it works really well. Of course our two chairs sit pretty much right in front of it.  I didn't notice any ghosting.  We never even opened the glasses that came with it. We used some we had from our last go to the theatre movie.

Cheers!

John

Link to comment
Share on other sites

  • 0

I have also noticed that the 3D "sweet spot" it fairly small, but still large enough not to be an issue. If I stand up then the 3D picture gets bad ghosting, but as long as I'm sitting down it looks great. It definitely helps to have a TV mount for the wall that tilts so you can angle it just right.

 

As for the OS I haven't had any issues. We use Netflix and 3DGO almost exclusively and they both work quickly and the picture quality on both is great.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By david4737e6
      Opening the web browser app, and going to photos.google.com shows a screen with a "go to google photos" button, but nothing works, the button does not respond and the only solution is to shutdown the whole tv, commander buttons do nothing.  64uq800006lb with latest firmware.
    • By Jim Brown
      I have a LG OLED C8 TV with a Soundbar and when connected to Optical the Volume Control is normal with a Percentage 0% to 100% but when connecting to HDMI ARC port like the Soundbar suggest to be connected it just show + or -,  you don't have anyway of knowing what the volume is set  to.    I have tried two Soundbars a LG LAS551H that was connected via Optical and when connected to HDMI ARC it also does not show Volume Control.  I have  got a new Sonos Beam Gen 2 that is now connected to HDMI ARC port and sounds great but if I connect it to Optical it's much lower in volume but has the Volume indicator.   Please advice.    
      I would like to suggest three enhancement request: 1. to show Volume Percentage on the HDMI ARC port.  2. Optical and HDMI ARC have the same output and 3. the Sonos be added to the Device list under Soundbars. 
      Thank you, 
      Jim Brown 
    • By Jim Brown
      I have a LG OLED C8 TV with a Soundbar and when connected to Optical the Volume Control is normal with a Percentage 0% to 100% but when connecting to HDMI ARC port like the Soundbar suggest to be connected it just show + or -,  you don't have anyway of knowing what the volume is set  to.    I have tried two Soundbars a LG LAS551H that was connected via Optical and when connected to HDMI ARC it also does not show Volume Control.  I have  got a new Sonos Beam Gen 2 that is now connected to HDMI ARC port and sounds great but if I connect it to Optical it's much lower in volume but has the Volume indicator.   Please advice.    
      I would like to suggest three enhancement request: 1. to show Volume Percentage on the HDMI ARC port.  2. Optical and HDMI ARC have the same output and 3. the Sonos be added to the Device list under Soundbars. 
      Thank you, 
      Jim Brown 
       
    • By News Reporter
      The first week of June, which presents International Children’s Day (June 1) and World Environment Day (June 5), reminded us of the importance of caring for our world and its children. To properly commemorate these universal holidays and live up to LG’s steadfast commitment to CSR activities that inspire positive change, LG Kazakhstan enlisted the help of 40 children from the Almaty Regional Orphanage to make a difference in their own backyard, and hopefully learn while having heaps of fun in the process.

      The enthusiastic children selected which trees they wanted to plant in the garden, and now fifty apple, plum, apricot, cherry and pear trees are growing there and will eventually provide fresh fruit on their doorstep. Plant specialists were also on site to teach the kids which practices lead to the richest harvest and greenest environment. What’s more, to commemorate International Children’s Day, every hard-working child received a memorable souvenir as a reminder of the amazing work they did that day.

      LG Kazakhstan champions sustainable development and social responsibility through the implementation of environmental practices and charity events that improve the quality of life for locals. Recent initiatives such as LG Blood Donations Day, various CSR educational lectures for students and LG Prima Nota Fest ­­– a nationwide classical music contest for children – demonstrate LG’s tireless efforts towards creating a better life for all.

      A company must fulfill its environmental and social responsibilities to nurture a flourishing ecosystem that benefits all. Introducing technologies that minimize its carbon footprint during manufacturing and implementing inclusive solutions are deeply embedded in LG’s core value, and the company will never falter when it comes to innovating new solutions that help solve the world’s technological and social issues.
      Contributed by LG Kazakhstan
      # # #

      link hidden, please login to view
    • By John Bizeray
      I recently updated the firmware on my  LG43UH610V.  Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
×
×
  • Create New...