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Florin Socol

LG 47LB670V bricked after self update

Question

Last night, around 22:30 CET I got a screen notice that there is a new update avalable for my TV. I coose to install it and after some time I got a new notfication that the update will finish istalling on next restart. So I restarted the TV using the remote, but it only displays the LG logo!

 

On local Romanian LG facebook page, another guy shared the same expirience last night :( 

 

 

I opened a service request at LG suport service. Waiting for the tech to call me. 

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16 answers to this question

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The same happened to me with a 42LB671V (yesterday evening in Germany). The only odd thing was the download being unusually slow (4 hours!).

 

I already tried to restore the previous firmware via USB, but it seems that a USB key is not recognized during bootup.

 

Is there another recovery procedure for the WebOS SmartTVs?

 

Thank you.

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Talked with the repair tech and he said that 4 others in my town have been affected and that he will have to order the board and come to my house and change it :/ 

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I have the same issue with the 42LB652V model in Turkey. The TV would not open after I tried to restart it for the update to install. Still waiting for a reply from the LG tech service.

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Hello

I have the same issue after update..i need to take the tv to the service or someone from lg will come and fix this ?

Thank you !

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Hi, It seams my LG 47LB650V got updated this days to version 04.45.04, cause I had it on automatic update.(Stupid me)

But anyhow I got lucky cause everything works fine till now. :)

So no issue here with the latest update.

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@ Georgepgl

 

Contact LG support and they will probably give you an telefone number for authorised service. I don't know if you have to go there with the TV or they will come to your place to fix it, you will have to ask them the options.

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Hello, my first post here.

Same problem here, after last update my tv(42LB730) is stuck. I call (Romanian)LG service centre and the problem seems to be an wrong Holand servere update. My tv now is in the service, the digital video board must be changed (Eprom issue).

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Same problem occurred in Turkey on 32LB652v. 

 

After the notice, upgrade process began, TV restarted but stuck on LG logo. 

 

Nothing works. :angry:

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Same problem occurred in Turkey on 32LB652v. 

 

After the notice, upgrade process began, TV restarted but stuck on LG logo. 

 

Nothing works. :angry:

 

Did LG tech service say anything about the issue? I have given them a call but they have yet to return.

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So..they need to change de board. I have to wait for the spare parts and they will come home and make this change. Thank you And this is the last time when i will make update on tv :)

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So the LG service came and took the TV. They said it will take about a week to repair it. Just wanted to let you guys know.

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HELLO GUYS!MY SMART TV LG WEBOS 3D 119 CM HAVE THE SAME PROBLEM LIKE FLORIN SOCOL...I TURNED ON THE TV AND ON THE SCREEN SHOW WEBOS LOGO IN PINK COLOR AND ON THE TEN TIMES OF RESTART SHOW THE SAME THING,IN THE BOOT ENTER THE NORMAL LOGO OF LG AND THEN THE WEBOS LOGO IN PINK COLOR!!!GIVE ME GUYS A ADVICE!IT COULD BE BRICKED?????

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read the posts and you will see !

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An service tehnician from LG came to my house today and changed the main board. Now the TV works.

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LG service said today that they have mailed the issue to LG company and waiting for confirmation, to replace the unit completely. It appears that many TV units suffered the same problem in Turkey.

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