Urgent BUG on OLED48A1PTA: Please add an option in "media player" (for NAS shared media) to avoid generating previews which takes foreverBy Xuancong Wang
I have two LG TVs, 65SM8600PTA and OLED48A1PTA respectively. Both are connected to the same NAS router via LAN cable. Both can enter the NAS folder containing my Chinese drama series collection.
65SM8600PTA can play everything smoothly. OLED48A1PTA always stucks at loading the drama series folder (which contains ~60 video files, each video is in the size range 400MB-2GB) for very long time, >3 minutes. Upon clicking into the last layer folder, the spinner spins for very long time while attempting to regenerate previews for this and parent folders. So if there is an option to skip generating video/image previews, then listing folder content can complete much faster, and then that will solve the problem.
I would like request this additional option for OLED48A1PTA to skip generating preview so that NAS video list can show up quickly.
OLED48A1PTA is bought from Shopee recently under 15-day-free-return policy, if you can push an update before 2022-02-10 that solves this problem, I will accept the product. Otherwise I will raise a return-and-refund request because the OLED screen also has vertical strip issue when displaying grey background.
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By News Reporter
Disruptive Concept in Ownership Extends Usability of Appliances
That Can Be Upgraded to Meet New Usage Trends, Patterns
SEOUL, Jan. 25, 2022 — LG Electronics (LG) is set to change the existing paradigm of home appliance usage with an upgradability option that adapts to the unique and changing lifestyles of customers. Developed under the concept, Evolving Appliances For You, LG upgradable appliances have the capability to incorporate new features developed in the future based on owners’ usage patterns and habits.
What upgradability brings to the table is the ability to add a new function or convenience to an existing appliance through new software, new hardware or both. For example, users can improve the performance of the LG PuriCare air purifier when a new pet joins the family by upgrading with the Pet Care Filter to more thoroughly filter out pet fur and dander from the air.1 Upgradable LG dryers can be enhanced later on to handle different climates and fabrics with new accessories and software downloadable from the Upgrade Center in the LG ThinQ app.
For the customer, upgradability enables the LG appliance to keep up with changing trends and usage patterns over the many years of that product’s lifespan, extending usefulness many times over. In all, LG is planning to introduce approximately 20 upgradable appliances this year.2
“Upgradeability challenges the idea that expensive appliances are designed with planned obsolescence in mind,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “We want customers to experience the feeling of getting a new washer or refrigerator throughout the entire lifecycle of an LG appliance, not just the first time they bring the item home.”
Customers in specific markets can expect to see LG’s first upgradable washer and dryer later this year. Follow LG’s Home Appliance Instagram account () for more information when available.
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1 Pet Care Filter sold separately.
2 Upgradable products and features may vary depending on model and region.
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By News Reporter
Eun Seok-hyun, president of LG VS Company
As we cross into a new era, the LG Vehicle component Solutions (VS) Company has been at the forefront of the fast changing automotive industry. The newest division of LG Electronics – less than nine years old – is well on course to lead in electric vehicles (EV) parts and services thanks to LG’s rich portfolio of user-centric technologies and wealth of knowledge acquired within the consumer electronics space.
As a solutions provider with a clear commitment to become an innovation partner for future mobility, LG VS seeks to strengthen its capabilities as an integrated hardware and software expert in the automotive industry. Vehicle technology has advanced at lightspeed to the point that today’s cars are closer to computers on wheels more so than means of transportation. This year LG will continue to focus on EV market trends and develop total infotainment solutions for future in-vehicle experiences.
At the same time, to go above and beyond in fulfilling its role as an innovation partner, LG VS is committed to clear communication with its valued customers. In August, LG VS opened its website to promote the advancement of mobility through LG’s advanced technologies and systems. LG VS is also sharing its best stories with the global audience on . The upcoming LG Tech Day, will be a new opportunity for LG VS to communicate to valued customers its latest innovations for the most progressive and safest in-vehicle driving experiences in the industry.
In 2022, LG will continue to redefine its mission and goals in the rapidly-evolving mobility scenes to meet the needs of its customers. With much more to come, stay tuned for more innovations and solutions from LG VS that will transform the way the world travels.
By Eun Seok-hyun, President of LG VS Company
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We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
When will this be fixed?