Quantcast
Jump to content


  • 0

Is my television broken?


BananaBender

Question

I have a 42LB650V purchased in the last 6 weeks. After about an hour of use the television becomes completely unresponsive. A change in volume takes about 10 seconds to register. Changing channel takes 5-10 seconds to respond. Switching between inputs can take up to 30 seconds. The settings page can take up to 30 seconds to respond too. It becomes almost impossible to page through the guide. 

 

Is this normal, are other folks experiencing this? I'm sure this shouldn't be happening. 

 

I got a firmware update at the end of October and that has not made much difference. 

 

From a software perspective, it feels like a memory leak and the resulting poor performance is the OS itself trying to survive the resulting memory pressure. 

 

Any guidance is most welcome.

Link to comment
Share on other sites

Recommended Posts

  • 0

Thank you, I've tried my blu Ray player and at least the pause and play buttons work so I can live with that. Spent hours on the phone with LG and sky today, LG telling me it's sky's fault and sky telling me its LGs fault. So happy I've found a solution, it's great being able to turn the sound down when the phone rings lol

Link to comment
Share on other sites



  • 0

Well SimpLink is the "modified (at least it appears modified)" version of CEC that LG uses for their devices to communicate to each other. I have a home theater from LG plus Blu Ray player and after disabling Simplink, power off/on synchronization stopped working... but controlling volume on the amplifier still work via CEC. 

In theorie disabling SimpLink should disable CEC functions altogether but as i experienced it does not... simple CEC commands like volume control or input change or even pause/play on LG Blu Ray player still work. 

 

So the only thing you are loosing is LG devices interconnectivity that requires SimpLink... For people like me that have all this things LG the only thing i loss was power on/off sync.

 

And the TV is now operating as it was supposed to. Fast, responsive and overall very good :)

Well I'm not happy with this solution, I have the LG wit a Onkyo receiver and a Raspberry Pi, the sound of the Onkyo and controls only work when simplink is enabled. A switch between the power of the PI is it for now.
With my Samsung plasma al things worked fine. For now I regret buying a TV with WebOS.
Link to comment
Share on other sites

  • 0

 

Well I'm not happy with this solution, I have the LG wit a Onkyo receiver and a Raspberry Pi, the sound of the Onkyo and controls only work when simplink is enabled. A switch between the power of the PI is it for now.
With my Samsung plasma al things worked fine. For now I regret buying a TV with WebOS.

 

 

Are u trying to use ARC or Toslink? I have a LG receiver and even with SimpLink off everything works just fine... But i use a Toslink cable to connect to the receiver and never used ARC.

 

The problem with your setup might well be just the Pi.... Remove the CEC services from whatever Linux distro you are using and it should work fine. (By removing i mean delete them from the system... Apt-get remove "package_name" or just remove the service from startup configuration)

Link to comment
Share on other sites

  • 0

Are u trying to use ARC or Toslink? I have a LG receiver and even with SimpLink off everything works just fine... But i use a Toslink cable to connect to the receiver and never used ARC.

 

The problem with your setup might well be just the Pi.... Remove the CEC services from whatever Linux distro you are using and it should work fine. (By removing i mean delete them from the system... Apt-get remove "package_name" or just remove the service from startup configuration)

 

The goal is one remote control for the TV, Reciever (on / off, volume) and the Pi, I use the normal LG remote also to fully control XBMC (OpenELEC). Toslink I have not tried yet, everything is connected by HDMI.

It all worked fine until the delay problem arose when I connected the new fast Pi2:(

Link to comment
Share on other sites

  • 0

The goal is one remote control for the TV, Reciever (on / off, volume) and the Pi, I use the normal LG remote also to fully control XBMC (OpenELEC). Toslink I have not tried yet, everything is connected by HDMI.

It all worked fine until the delay problem arose when I connected the new fast Pi2:(

 

Yes i have similiar setup... and i can use CEC perfectly with Simplink off... in fact i use the kodi android remote to control my receiver volume.

 

I don't use the OpenELEC project version of Linux based HTPC OS so i can't really help you there. I use Xbian with Kodi 14.2. 

If this is a problem that happened after you switched to the model 2 Pi then you should query on the Openelec forums.

Link to comment
Share on other sites

  • 0

Yes i have similiar setup... and i can use CEC perfectly with Simplink off... in fact i use the kodi android remote to control my receiver volume.

 

I don't use the OpenELEC project version of Linux based HTPC OS so i can't really help you there. I use Xbian with Kodi 14.2. 

If this is a problem that happened after you switched to the model 2 Pi then you should query on the Openelec forums.

 

The same thing for the older verions. Thanks for thinking, I keep an eye on the forums!

Link to comment
Share on other sites

  • 0

Thank goodness I found this post, I have been having this delayed sound and issues with slow smart features for the past 5 months! i have just tried switching simplink off and so far so good. I was tearing my hair out and about to demand a replacement. Will turning simplink off affect anything else or is it not needed?

I have had a 55EC930V for two weeks now and WebOS is so slow compared with my five years old LG 47in 550. Sure enough switching off simplink speeds things up a lot. But then ARC no longer works. Any way of still having ARC and disabling simplink?

Link to comment
Share on other sites

  • 0

Software update 04.45.04 solved my problem with Simplink slowing down my 55ec930v! Finally! A now happy user! I experienced it with a raspberry pi.

In the Netherlands 2 versions of 04.45.04 exist on the support site of LG! They look the same with the same size but there are differences. I used the one with the word oled in the filename within the zip.

Starfish-dvb-secured-m14tv-32.arches-3246-04.45.04-prodkey_usb.oled_V3_SECURED.epk

Nowhere is told what the differences are. A file comparison tool tells me that about 10kb is different of the total size of 643 mb.

  • Like 2
Link to comment
Share on other sites

  • 0

Software update 04.45.04 solved my problem with Simplink slowing down my 55ec930v! Finally! A now happy user! I experienced it with a raspberry pi.

In the Netherlands 2 versions of 04.45.04 exist on the support site of LG! They look the same with the same size but there are differences. I used the one with the word oled in the filename within the zip.

Starfish-dvb-secured-m14tv-32.arches-3246-04.45.04-prodkey_usb.oled_V3_SECURED.epk

Nowhere is told what the differences are. A file comparison tool tells me that about 10kb is different of the total size of 643 mb.

 Great, the download is now on the UK LG Website and I have downloaded it for the install from USB stick. For some odd reason the auto update on the TV does not find the update.

Link to comment
Share on other sites

  • 0

I got this update since some weeks on my 47LB650V, but didn't realize the better performance, cause I'm using as well a raspberry pi, so not too much the smart part of the tv.

I re enabled simplink and now I declare my self as a happy customer, works like a charm, tv is very responsive.

I recommend going for this update.

  • Like 1
Link to comment
Share on other sites

  • 0

I got this update since some weeks on my 47LB650V, but didn't realize the better performance, cause I'm using as well a raspberry pi, so not too much the smart part of the tv.

I re enabled simplink and now I declare my self as a happy customer, works like a charm, tv is very responsive.

I recommend going for this update.

Same here, I was used to the super quick response on my old LG 47 in 550T. 

 

I see that LG are going to release a complete update for our TVs soon; A sort of 80% WebOS 2.0 see 

link hidden, please login to view

Link to comment
Share on other sites

  • 0

im just repeating myself: GET A NEW ROUTER! It solved 99% "out of memory" problems! Seriously.

I used to get the "out of memory" probably 10-20 times a day using SmartShare. And now after getting new router i got the error only 3 times during 2 months after (3-4hrs) long hours of youtube when switched to SmartShare. 

 

GET A NEW ROUTER and 'out of memory. app is closed' problem is SOLVED. LG TVs dont communicate well with older routers, and that is fine.

 
Link to comment
Share on other sites

  • 0

Hi
Can you help me?! I am from Azerbaijan.I have LG Tv 43LF631V.And in my Tv don't work Lg content store.I didn't enter any apps.I try to reset my tv from the settings menu.But don't change any.I know to enter service menu (EZ adjust) whit a smartphone.But I don't know codes( area, country, tools)in the service menu.If you know codes, send me, please

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Сергей
      Edit: well, had to reset defaults, fixed after that. 
      Hello. in recent days I've updated my LG OLED65CXRLA to 03.23.35 firmware, after that HDR won't work at all.
      I own this tv since February, and never had any issues with it, and for the first time I've encountered problem and serious one at that,
      Before said update HDR worked without any issues from any source - PC, PS4/Xbox, TV's apps like YouTube and Plex. After update HDR doesn't work from any of said source. 
      How it happens: when I launch any HDR content, tv blicks, in upper right corner appears HDR notice, but picture becomes very dark. It's the same as if for example you try to run any YouTube's HDR clip on display without HDR support.
    • By Hissy
      I finally updated the software on my TV, and now I have to force a reset whenever I want to turn it on. (Unplug for 60 seconds.) The TV will not turn on without a reset, from either the remote or the power button. Once it's on it responds normally to the remote.  It doesn't matter how long the TV's been turned off - when I want to turn it back on, I have to reset it.
      Has anyone else had similar problems?
    • By Graemew
      I have an LG Smart TV and I wanted to watch the US open tennis final live from Spain.  I subscribed to Eurovision to get access to the game, but then I couldn’t find the Eurovision app on my TV.   Where is it?  How else could I have watched the live tennis?
    • By visioneer.one
      I have a 50NANO79SNA, built in 2020.   After ignoring the message for some time I finally decided to allow it to do an automatic firmware update.  Started the process then went to bed.
      In the morning the TV appeared to have hung up - it was turned on but had no picture, no audio and did not respond to the remote.  I turned the TV off using the manual power button then powered it back on... I got the LG power-on sound, but again no picture.  Powering it off then back on again resulted in no sound, no picture and a power light that flashes 3 times each time it turns on.  It does respond to the remote (for power on/off commands.)
      Is there a way to force-reload the firmware over USB if you don't have a picture?
    • By News Reporter
      In this segment of On the Job, we take a look at the experts behind LG’s robotics team who are working on the next big idea to help make people’s lives and jobs safer and easier.

      Dr. Baek Seung-min
      The pandemic has brought a new urgency to finding solutions to handle tasks that normally require human-to-human contact. In fact, the is reporting that sales of autonomous service robots in the logistics sector will increase by 30 percent annually from 2020 to 2023. To accelerate advanced research into service robots and boost LG’s competitiveness in related technologies, LG established the LG Boston Robotics Lab in United States last year.

      LG’s family of including GuideBot, ServeBot, ChefBot and UV robot are ideal for providing a safer environment through contactless service in public spaces such as shopping malls, restaurants and hotels. Consumers who might normally be hesitant to interact with another human are more comfortable receiving help from a robot that doesn’t breathe.

      When developing robots, one of LG’s key goals is to develop a product that can make life easier for consumers. “Service robots can help humans handle difficult, arduous tasks, freeing up consumers’ time to focus on more valuable tasks that matter and bringing increased convenience and comfort into our lives,” said Dr. Baek Seung-min, head of the Advanced Robotics Lab at LG Electronics.

      To respond to the domestic growth of home shopping, LG developed and unveiled an indoor-outdoor service delivery robot at the in Korea. LG’s four-wheeled indoor-outdoor delivery robot boasts enhanced mobility, adapting to various types of terrain by automatically adjusting the distance between its wheels and driving modes for optimal performance, ideal for both indoor and outdoor use.

      The challenges in developing a service robot for commercialization in diverse environments are vast.  For example, to move reliably at high speeds in real-life settings on all types of surfaces while avoiding various obstacles is no easy task. Curbs, for example, might be a minor inconvenience to people but can be quite difficult to overcome for a wheeled robot. Engineers conducted real-world tests with different variables from adjusting tire air pressure to changing thread patterns on the front and rear wheels, among others. Omni-wheels provided the best performance on both indoor and outdoor surfaces, enabling the robot to move both forward and backward as well as side to side.

      “We expect to test-operate the delivery robot by the end of the year,” said Dr. Baek Seung-min. “When it reaches the stage of commercialization, we expect the robot to open the next chapter of logistics innovation.”

      Akin to how computers and automobiles were implemented in industry and commerce before they made their way to consumers, service robots are following a similar path. Already widely found in industries, service robots are now entering the commercial phase. When consumers will be able to purchase a delivery robot of their own is still unknown but if LG has anything to say about it, it won’t be too far away.
      # # #

      link hidden, please login to view


×
×
  • Create New...