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6-8 Weeks for Touchpad Letter


ajmboy

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Here's an email I recieved from HP..

Important information regarding your HP TouchPad order

_____________________________________________________________________

HP Small and Medium Business Customer,

Thank you for your interest in webOS and the HP TouchPad -- the

response to our price reduction has been overwhelming -- both in

terms of volume and in the energy and enthusiasm it has generated in

our customers.

It has taken us longer than anticipated to work through the high

volume of orders that were received. We apologize for any

uncertainty this caused, but we are now in a position to understand

our ability to fulfill your order.

Your order will be fulfilled at the discounted price. However, we

do not have enough stock to satisfy your order at this time. It will

take 6-8 weeks to build enough HP TouchPads to meet our current

commitments, during which time your order will then ship from this

stock with free ground shipping. You will receive a shipping

notification with tracking number once your order has shipped. We

apologize that these timelines are longer than indicated on the

website at time of purchase.

At the significantly reduced price, the HP TouchPad does not

qualify for our standard 30 day return policy and is not returnable.

If this delay is not acceptable, please send an email to

[email protected] with your instructions for cancellation within

a week. Be sure to include your HP order number and the name and

ship-to address on the order. Also please indicate clearly if this is

the only order requiring cancellation or if you wish all orders in

your name to be canceled. You will receive an automated cancel

notification when your order cancellation request has been

processed. Please be aware, however, that cancellations cannot be

reversed, and our US SMB store has sold out of HP TouchPad and will

not make any further available for sale.

We are pleased that we will be able to fulfill your order and look

forward to you joining the exciting community of webOS!

Sincerely,

Your HP Small and Medium Business Team

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