By João Inácio
After a software update earlier this year (2022), the LG OLED55C1 TV web browser no longer correctly measures my internet speed. Before average normally. However, I believe the TV uses my Internet speed to the full because I can watch 4KHDR Streaming without any problem (Netflix, Prime Video). It's just the measurement in the web browser that shows grossly wrong results - My Internet contracted is 500Mbps and my TV's web browser measures 25Mbps (speedtest.net). The browser only measures the download speed wrong, the upload speed it measures right, as well as latency and ping.
Several times I tried to report this problem to the local LG (Brazil), but they do not recognize the software error and only respond with irrelevant and useless information. There are several reports of this problem posted on the Internet, and even then, LG ignores the problem.
Does anyone know how to contact the software development team at LG? I think they stay in Korea.
By Mike F
Apologies for what might be a newbie question. I have a 55" Nanocell 80 series TV. I've used it for, among other things, casting FloSports from my iPhone. This always worked well and was much more stable than Roku, which kept throwing me out of the app. I go into the FloSports app on my phone, it prompts me for the casting output, I choose [LG] webOS TV NANO80UPA. Until now, it has always worked.
Last night, out of nowhere, I got an Error Code -201. I looked it up: Unable to Load, Server Certificate has expired or is not yet valid as the set time on TV is different from the current time. Please check time settings. I checked. Time settings are correct. It was suggested that my Internet speed may be lacking, but other apps like YouTube work just fine. Another tip was to ensure I had the most current software patch. Apparently, I do (03.33.11.) Googling it suggests that this is a YouTube error but, again, YouTube is OK. AirPlay is not.
Any ideas? Thanks in advance!
My Lg TV which has the smart functions and magic remote is playing up.
I often use web browser or you tube or similar apps to watch videos etc.
Recently however, it keeps crashing and displays a message to the effect that the memory in the app is low or it need to close to free up more memory?
My TV is less then 2 years old and is doing this. I love the telly and the smart features especially the web browser function, however this recent issue is making me think about the longevity of such LG smart TVs and whether I should've spent a few hundred more and got another telly.
Please can someone advise what I can do to fix this as it takes away the whole point of smart TV.
DNS over TLS active on router (Cloudfare), all apps (like Netflix, Prime Video & HBO Max etc) are working fine, but the Apple TV app times out (no network)
Removed the app, installed it again, but still not network. Turned DNS over TLS off, Apple TV works fine.
According to Apple it's a LG (WebOS) issue, the only requirements, they say, are "active internet connection" and "no VPN".
Also tested with Apple TV on a Fire TV Stick (on same network) and there it's working fine wiht DoT. Unfortunately Fire Stick is not 4K, so app on TV is preferred.
Look to me issue is with the Apple TV app itselfs, but Apple says it's LG.
Anyone got some suggestions?
LG WebOS Web Browser goes to interminable spinning when trying to authenticate to LinkedIn or Google. Please help. What to do?By Jacky Sylv
LG WebOS Web Browser goes to interminable spinning when trying to authenticate to LinkedIn or Google. Please help. What to do?