George Hofmeister

Hi Govinda,

If you highlight 'TV Information' and press 'OK' you will find listed the webOS version which is different to the software version.  Your TV originally shipped with webOS 2, although it may have received and upgrade to webOS 3, but that is still no guarantee your model will be supported. 

6 hours ago, oledC9nz said:

Great job LG. We obviously can't be trusted to handle your $5k televisions with care, so we must be protected from ourselves.

Yes there are people that can handle the management of their equipment, but unfortunately companies have to cater for the idiots of the world who would be the first to complain loudly when they ruin their TV.

On 8/19/2019 at 3:03 PM, Rahul Bhawsar said:

@sashank no option for audio change. Most of the national geographic documentaries are play in Telegu. But I want hindi or English..pl. LG update the app with these requirements.

Unfortunately LG do not produce the app, its production is entirely down to Hotstar so if there is a problem you will need to give them feedback directly via their website.

On 8/17/2019 at 8:07 PM, Deepak Suresh said:

Lg Content Store Cleanup.. Except the ones that are not rated.. Remove apps that are below 4 start ratings from LG Content Store

Because that is how every other app store works, I honestly do not think that is going to happen.

Or, the website could be updated to work/recognise the webOS browser.  Just like Hotstar did with their website.

Disney like a lot of other content providers are going to provide first for the platforms that are most prevalent first as that will bring them the biggest return/income.  If you want Disney to release an app for LG then I am afraid you will need to start lobbying them to make one directly via their feedback system.

On 11/9/2018 at 3:20 AM, Chokri Maatouk said:

I SIGNED UP TO THIS FORUM... TO MAKE LG get their F* S* TOGETHER  AND PROVIDE A F* WAY TO MANUALLY REP LACE THESE F* PHOTO

MY SON HAD ALREADY DESTROYED ONE AND SOON WILL BE THE SECOND.

I HONESTLY F* HATE THIS TV FOR THIS F* SHIT!!!! DRIVES ME F* CRAZY TO SEE THESE STUPID CITY PHOTOS!!!!!!!!!!

LG MANAGEMENT THINK THEMSELVES VERY SMART BUT THEIR BRAND ALREADY LOST BOTH: CUSTOMERS AND F*ED-UP SPONSORING GOALS NOT ACHİEVED.

SMART LG, I AM SURE THAT YOU UNDERSTAND.

Hi Chokri,

As this forum is user-to-user there is not a lot we can do for you.  May I suggest you voice your grievance with LG directly via the link found on this forum page: 

On 8/19/2019 at 7:05 AM, Alireza Qasemipour said:

سلام

من یه ال جی ۶۴۰۰ فورکی دارم

چرا فایل پی دی اف رو نمیخونه؟

واقعا مسخره است

این قابلیت رو تلویزیون های معمولی هم دارن

لطفاً نگاهی به موضوع بالا بیندازید.

An app has been available for some time, but not necessarily for every region and every model of television.  More details on your television model and your location would be needed to know whether it is available for your set.

On 8/12/2019 at 6:13 AM, Rohit Gupta said:

@George Hofmeister  This is available for lg smart tv working on webOs. Its in settings then general menu then go to About this tv and there in TV name you find it.

Hi Rohit,

Sadly it does not appear to be a feature on my set.

On 8/11/2019 at 6:13 PM, Govinda Raghuwanshi said:

Hi Team,

I have LG tv model LG 42LF6500 with Web OS version 04.06.30.

I believe this is the latest version i can have on my tv. Please advise when next further   versions will be available for my tv.

Also, Hotstar is not available on my tv. I have dropped mail to hotstar team for the same but did not hear anything.

Please assist if there is any possibility for the same.

Regaards,

Govinda

Hi Govinda,

I believe your TV is running webOS 2.0, the number you have quoted is the release number, and at this time Hotstar have taken the decision not to support it.

On 8/12/2019 at 3:01 AM, bcass1 said:

Is there an app to allow me to get my aol and gmail emails on my Web os 65 inch oled TV?

Currently no, you would need to access the services through the browser.

Or, if your a techy you could write an app.

On 8/14/2019 at 12:43 PM, Wael Medhat El Sawy said:

Netflix and other apps not working on my tv 55LA8600-TA TV, Can I upgrade the OS to the WEB OS?

Hi,

Unfortunately is not possible to update the now obsolete NetCast operating system to webOS.  I am afraid your best option is to purchase an external device like a ROKU.

2 hours ago, Rohit Gupta said:

I want to ask that what is the ideal total power on time for a new lg tv. I bought one and it already shows 1048 hours. Is this possible for a new tv? Anyone have any idea?

Hi Rohit,

I was not even aware this was a feature, where did you find it and what is the model of your television?

10 hours ago, Claudette Smith-Adams said:

Half of my tv screen is black

I am going to guess that there is something wrong with it, if you could post a picture and the model number that would give the forum members more to go on.

Hotstar are not supporting webOS 2.0 which is the listed OS on your television.

11 hours ago, Kuldeep25 said:

my tv 32lk616bptb

please add sonyliv and jiotv apps in lg content store

Please use the suggesting form linked at the head of the page.

3 hours ago, PeterV said:

Because this is not the first time somebody suggested that LG should make an app because everybody want the 'hotstar app', the 'steam app', 'sony life' app, the 'hulu app' the 'hbo app', etc. etc. etc.

So George explains time and time again that:1: LG can not make the apps because only hotstar, steam, sony etc has the knowledge to make the apps and 2: this is not a LG forum, it is a lg USER forum.

And it is hot here with record breaking temperatures, so maybe not enough energy 🙂 

Hi PeterV,

Thanks, I try to keep my (metaphorical) mouth shut when people repeatedly ask the same questions obviously I was having a bad day when I posted my comments. 

One of my rules for good forum etiquette:

Use the search facility

If the search facility flags up something that looks related to you query read thread(s)

If once you have read the thread(s) and your query is not answered then make a post

-------

Question, has anyone made LG aware of the petition at Change.org? 

1 hour ago, Fearless Fire said:

Good day, I'm interested in when to have a webOS update for Macedonia

Hi,

Updates are not usually done on a location basis but by the model number.

A Google translation just in case anyone on the forum can help out angelraulac: / Una traducción de Google en caso de que alguien en el foro pueda ayudar a angelraulac:

For more than an hour I have noticed my chance, my little girl, the floor is controlled and that window is handled where the password is entered, I have seen all the tutorials and LG manuals, but they did not help me every time I try to press on my remote configuration control or the configuration of the house appears that window I can not do anything because I appear that window please someone to help me I do not know what to do.

1 hour ago, alvaro said:

LG-39LN5700 no puedo ver peliculas por internet me pide actualizar los navegadores como lo hago

El sitio que está viendo usa Adobe Flash, o un software de reproducción de video esotérico, o una forma de JavaScript que no es reconocida por el navegador webOS, o el sitio web no está correctamente codificado para reconocer el navegador webOS o una combinación de todos los anteriores .

1 hour ago, joe michaels said:

LG is a dumb tv.

So Joe, did you join the forum just to be a troll or do you actually have something useful to contribute?

1 hour ago, joe michaels said:

You should have purchased an android tv,they are  better than  LG. 

Thanks for the insight.

9 hours ago, Kayaem M said:

The model #:  47LM6400

This is the message I sent to LG: 

I have a 2013 LG Smart TV. I cancelled cable TV and tried to load apps on the LG TV but am finding it impossible. I have searched google to no avail and LG FAQs. When I press "home" there are only three apps loaded - Netflix, a Karaok and a weather app. I click on Premium and there is nothing. I have signed in and still cannot load apps. I want to add Amazon Prime, YouTube, Crave, etc. Is this possible? If so, how.? Thanks for your assistance.   I finally had to call them and the person that I spoke to clearly did not know how to answer the question. She put me on hold and came back and said my LG TV was a 2012 manufactured model and what I see is what I get. She stated that I cannot add any further apps to the TV. I have a hard time believing this but ..... .   Thanks for any assistance you may provide!

Hi Kayaem,

Sadly your model of television pre-dates webOS, it runs the now defunct NetCast system.  Your best option is to purchase a device such as a ROKU or Amazon Fire TV stick.

17 hours ago, solalin said:

I just searched online. Play Store 15.5.22 APK. It will help you when installing. You can check out.

Currently you cannot install an APK on a webOS device as it is a different operating system to Google's Android.