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oled 48A2PUA muddy picture


WarrenHarvey

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 I have tried Factory  Default settings, and when they failed I dived into setting individual adjustments to obtain a better picture.  The problem is simply that when the picture is adjusted to provide deep blacks in dark scenes, as well as a healthy brightness for faces in a studio news broadcast, the faces in the darker scenes are  muddy and too dim to see; on the other hand, if  controls are set to render viewable faces in dark scenes, the news broadcast pictures are so overly bright that they hurt my eyes  i.e. unviewable.   I have read tech advisories and tried many different settings over the last four months since purchasing this new TV and there appears to be no solution.  I am disabled and cannot bring the TV outside my home for outside professional calibration or testing.  Is there any way to get a technician to help at home under the LG Warranty? 

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