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No Dolby Vision anymore in Netflix on LG OLED C7


xztd34

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Hi Guys,

Since short I have a problem seeing Dolby Vision in the Netflix app on my LG Oled C7.

I was alway able to see on top of every movie when it was streamed in Dolby Vision.

At this moment the only thing I see is Ultra HD 4K and when I play the movie no Dolby Vision or even HDR.

I'm from Belgium and I have the latest firmware update.

I have reset the LG to factory settings twice with no advance.

I also have the same problem with my connected Amazon Firestick 4K Max, only showing Ultra HD 4K.

When i play apple tv this shows dolby vision in the information of the movie and when playing I get the dolby vision logo in right top corner.

Contacted Netflix a couple of time, the answer I get is to wait till the dolby vison information is showing again.

Any idea,

Kind regards

 

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