By tim p
I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022. Amazon Music won't open on either of them, the splash screen appears and that's it, for hours. It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's. I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end. I did clear the browser cache but it had no effect this AMZN Music problem.
So far I've also:
Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
(edit) one of these tv's is five feet from the router. Distance isn't the issue.
By News Reporter
New Video Camera Solution With LG webOS Facilitates Convenient
Medical Staff-Patient Interactions, Day and Night
SEOUL, Jan. 26, 2023 — LG Electronics (LG) is unveiling its Smart Cam Pro (model AN-VC22PR), a 4K video camera designed for use in hospitals and healthcare centers. LG Smart Cam Pro delivers sharp, clear image quality with or without the lights on, allowing seamless video communications at any time of day or night. The new model also presents healthcare solution providers with customizability through the integration of LG’s versatile webOS platform.
LG Smart Cam Pro incorporates a 4K RGB main camera and a 4K night vision camera, each offering crisp, ultra-high definition (3,840 x 2,160) images1 and 4x digital zoom. The device also implements LG’s HDR effect, which adjusts color and contrast to make the subject easier to see, even when they are backlit by strong, natural or artificial light. When paired with a TV/display2 in the patient rooms, LG Smart Cam Pro with customized solution makes it possible for medical staff to complete their rounds virtually and ascertain if a patient needs specific support before physically attending to them. Also, after accepting a call placed through LG Smart Cam Pro, the screen of the recipient’s TV3 switches from the content being viewed to the camera feed, then switches back once the call has ended.
Featuring a compact, space-saving design with a foldable mount, LG Smart Cam Pro can be placed on or near a TV or display. The device has a subtle, dark silver casing and a gloss-black front featuring a manual privacy cover that can be moved over the main lens at the user’s discretion. To provide clear communications between patients and medical staff, LG Smart Cam Pro is equipped with a built-in 4-way microphone system with echo cancellation and noise reduction.
Additionally, LG’s 4K smart camera leverages the LG webOS platform, which provides a convenient user experience with the ability to add new and customized services in the future, and a Qualcomm Technologies, Inc. high-performance system on chip (SoC) for the Internet of Things (IoT) – capable of providing an excellent video experience and intensive Edge AI applications – to deliver seamless software services4 for healthcare solutions.
“Utilizing both Qualcomm Technologies’ system-on-chip innovations and the LG webOS platform will allow the LG Smart Cam Pro to transform the way that medical services are performed across the globe,” said Jeffery Torrance, senior vice president and general manager of Connected Smart Systems (CSS), Qualcomm Technologies, Inc. “LG and Qualcomm Technologies are continuing to advance IoT camera technology for consumers and businesses alike.”
“Based on the LG webOS platform and Qualcomm’s advanced SoC, the new LG Smart Cam Pro is a 4K video camera solution intended to provide a convenient means of medical staff-patient communication in busy healthcare settings,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “A reliable innovation partner, LG will continue to provide a wide range of product lineups designed to meet the specific needs of diverse business sectors.”
The LG Smart Cam Pro will be introduced at ISE 2023, which will be held in Barcelona, Spain from January 31 to February 3. To learn more about the innovation, visit
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1 Image definition may vary depending on the network environment.
2 Available on a TV/display connected via HDMI.
3 Available on compatible LG commercial TVs when connected via MPI port.
4 Performance may vary depending on the network environment.
Hi just got a new QNED LG to replace 2021 Nano tv
the problem is I can’t move my HD channels down to channels 1 to5.
the program manager does not have the function to move channels like my old Nano tv which is only a year older.
is there anyway I can get around this strange function?
By News Reporter
For LG, 2022 was a defining year for its unwavering journey towards sustainability after the company successfully redirected its focus to collaborations for a greater collective impact through its global innovation challenge, the LIFE’S GOOD AWARD.
Innovators hailing from all four corners of the globe answered LG’s call with creativity, passion and a drive to make sure Life’s Good, with novel solutions that bring much-needed hope of a brighter future for people and the planet. Among the countless game-changing ideas submitted, the best four were selected to be presented at the LIFE’S GOOD AWARD Conference held in January, in what would be the grand finale.
(From left to right) Lee Jeong-seok, head of LG Electronics’ Global Marketing Center, CTO Dr. Kim Byoung-hoon and CSO Lee Sam-soo
With innovation at its core, it was only fitting that LG Sciencepark, the company’s immense innovation hub based in Magok (South Korea), was chosen to host the conference. The four finalists joined the judging panel of respected scholars and LG executives to give their final pitches that would determine which award they would be taking home. But this was by no means a closed event, as the public was warmly invited to tune into the conference’s afternoon events.
Lee Jeong-seok, head of LG Electronics’ Global Marketing Center
The day kicked off with a presentation from each team and the judging panel gave valuable feedback and asked questions based on the solution’s impact, innovation and sustainability. And finally, the moment everyone had waited for; the announcement of who would be receiving what prize at the awards ceremony held later that day.
Public attendees interested in LG’s latest sustainability efforts were greeted to the park by a special exhibition booth providing an interesting overview of each top-four solution, as well as a look into LG’s most notable products promoting environmental sustainability and accessibility.
The ‘Dot pad,’ Dot Incorporation’s tactile graphic display, was one of them. Featuring 2,400 braille pins/dots which move up and down to convert information, this device gave visitors the opportunity to experience how the visually impaired ‘see’ the world through their fingertips.
Next up was Day1Lab’s alternative plastic solution which promotes its vision of a green Earth devoid of all harmful microplastic waste. This exhibit was set up to clearly demonstrate how carbohydrate complex materials degrade naturally in freshwater and earth, as to not harm the planet’s beautiful and diverse ecosystems.
Similarly, SOLUTUM presented an alternative plastic solution which degrades naturally in freshwater without toxic residue. Attendees were eager to see the eco-friendly material close up, especially as it’s expected to be featured in consumer products soon in partnership with a leading beverage brand.
Water desalination was the key initiative outlined in NONA Technologies’ exhibit. It’s here where onlookers could discover how a desalination solution that removes minerals from raw water completely changes the outlook of agriculture and water-deprived communities over the world.
Professor Christopher Marquis, a professor at Cambridge Judge Business School
Following this exclusive tour of the winning solutions, everyone gathered for the long-awaited awards ceremony. But before the awards were handed out, a welcoming address by LG, special lectures from presiding professors and speeches from the winning teams were conducted, a perfect example of how businesses, scholars and innovators can come together as one for a better world.
(From left to right) Dot Inc.’s Ki Kwang Sung, CSO Lee Sam-soo and Dot Inc.’s Ju Yoon Kim
The curtains closed on the ceremony with a big round of applause for the winners, with Dot Inc. (South Korea), SOLUTUM (Israel), Day1Lab (South Korea) and NONA Technologies (the United States) claiming the Grand Prix, Gold, Silver and Bronze awards, respectively. The jury lauded the four winners’ amazing dedication and visionary solutions.
Through a relentless drive for innovation and an unwavering commitment to connecting with some of the brightest minds in the world, LG will continue to foster a Better Life for All. Stay tuned to
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LG’s Screen Vision Statement to Create the Screen Experience That Perfectly Fits Your Tastes and LifestyleBy News Reporter
As the world welcomes in the new year, LG is busy ushering in a new era in TV with the announcement of its new vision statement, “Sync to You, Open to All.” The company’s vision for the present and future of screen is all about syncing the user experience to each user’s individual tastes and lifestyle. It’s a vision that sees the screen as a seamless extension of people’s everyday life; a place where one can go to be entertained, to connect, to pursue their passions and so much more.
“Sync to You, Open to All,” although new, is a continuance of LG’s long-term commitment to changing the role of TV. The company aims to realize its vision by reflecting customer opinion throughout the entire user experience journey, factoring feedback into every single facet – from product and service development to User Interface (UI) features, design and, of course, the viewing experience.
In LG’s reimagining of what television is, the living room TV is now considered a lifestyle hub – one centered on the delivery of a personalized, customizable experience that lets users do and be more.
“Sync to You” relates to the delivery of a user experience that takes personalization to the next level. In terms of hardware, this means the introduction of new and diverse screen products intended for different audiences. These will include screens leveraging Zero Connect technology, to provide spatial and interior design freedom, flexible screens that users can ‘bend’ to their needs and screens that eschew conventional design.
As far as software is concerned, “Sync to You” focuses on providing unique experiences optimized for each user, thanks to webOS, LG’s open and constantly evolving smart TV platform. This encompasses the ability to customize a broad range of functions and settings to one’s preferences, starting with UI configuration, content recommendations and picture quality. But it also extends to the provision of an expanded customer experience, thanks to a wide range of interactive services from categories as diverse as cloud gaming, the metaverse, remote learning, home security, home fitness or health.
A variety of virtual worlds can also be accessed, from
link hidden, please login to view, a virtual art museum allowing you to walk inside and explore emotions beyond the creative work or , the world first TV metaverse service, a full mixed reality platform offering life events that happen at the same time in both realities and , a new cloud solution allowing users to access interconnected digital worlds. The app on LG TVs offer access to over 180 classes taught by the world’s best instructors and thanks to a new partnership with , LG TV owners can benefit from integrated services developed exclusively for webOS.
LG TVs also offer a variety of fitness services from , world’s largest fitness group and , to, which allows to connect a fitness machine to the TV and Exercite, a motion sensor solution that recognizes your body’s posture.
The second part of LG’s vision statement, “Open to All,” is about collaboration, inclusivity and sustainability. Through open collaboration, LG TV users will be able to connect to different platforms and devices across an ever-growing ecosystem. Communication and control will be especially smooth thanks to support for Matter, the latest open connectivity standard for smart home solutions.
LG TV is also designed to be accessible to all users, regardless of their age or abilities. In consultation with its accessibility advisory group, whose members include people living with various disabilities, LG is continuously developing and rolling out inclusive technologies and features. Among those currently offered on LG TV are audio-to-text captions and a sign language screen that can be easily moved and resized whenever the user desires. There are also services available on LG TV that have been created specifically with elderly users and children in mind.
Sustainability is another integral element of LG TV and of LG’s vision. All LG TV products are shipped in boxes that feature one-color printing and have been made from biodegradable materials. The TVs themselves contain parts fabricated from recycled plastics. LG’s OLED TVs deserve special mention when it comes to sustainability, using a smaller number of components and offering greater recyclability than their LCD counterparts. Furthermore, since they do not require a backlight having fewer parts overall, there is less to recycle and dispose of.
Guided by its new vision statement “Sync to You, Open to All,” and a firmly held belief that “Life’s Good,” LG is and will continue to provide LG TV users with differentiated lifestyle experiences and exceptional customer value.
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