Amazon music app not working

[mark18 0]

Hi all ,the amazon music app is not working on a LG WEBOS UJ634V ,software version ,05.80.65 ,any ideas would be much appreciated,thanks  

[td47 53]

@mark18 Do you have an Amazon Prime account already set up (say on a laptop or iPad - easier to do than on the TV)? If so, in theory it SHOULD work, as LG say they are making it available to most TV models between 2016 and current. See:

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That site article DOES mention that Amazon Prime membership is needed. If you already have this set up, and can log into the app, what error are you getting?

[fillysun 0]

Here is way that can help you avoid this issue. You can use the to

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or other plain audios from your computer. Then you can move Amazon Music to your device for listening without any limit.

[mark18 0]

Hi ,thanks for the replies ,i have an account set up and the service works on all other devices except the television ,the app just fails to open ,i have downloaded the current version but it is still the same ,somebody mentioned elsewhere that it needs a flash player to work but im not sure about this.

Many thanks ,regards Mark