Quantcast
Jump to content


  • 0

Cannot agree TOS when trying to login via Google


Question

Is there a special trick to login to a Google account with webos? I got an LG CX but I'm not able to login. After I insert my credentials I see a terms of service screen with a disabled "agree" button. When I click on "later" the only other option I'm redirected to the login screen. 

What can I do? 

Link to post
Share on other sites
  • Answers 1
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

1 answer to this question

Recommended Posts

  • 0

@Robin S Maybe the WebOS browser is not good enough to do that. Try logging in the SAME ACCOUNT details on another device (laptop/iPAD etc) and agree to the terms on that. If the choice is ACCOUNT based (hopefully) rather than DEVICE based (not good), then maybe you can get it to accept then (it may want to put cookies in the browser so it "knows" you have accepted the details prior, and allows a better login experiance next time, on the TV)? Ovbiously you should "accept cookies" on the TV browser if it asks, as these are mostly benign and helpful, and can often keep you logged in (very handy).

Edited by td47
typo
Link to post
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Bella Lee
      With the Amazon Music app, LG smart TV owners who also happen to be Prime members can finally access two million songs on their TVs. But there is a more convenient approach for you to play Amazon Music on LG smart TV. With an or Mac, you are able to link hidden, please login to view and them play them directly on your smart TV without the Amazon Music app. And you don't worry that your smart TV is not compatible with LG smart TV.
    • By Sourav Pathak
      I often feel the need to turn off my TV's screen after I select a playlist and start playing. Can we have this option in the Spotify app. We do have this option in the inbuilt music player where we can turn off the display while the music plays in the background and we can turn the display back on by pressing volume up button on the remote. Felt that this option could be added to Spotify app as well.
      Thanks
    • By arli venkatnarayana
      How to update web broser in lg webos tv
       
    • By Боката
      some one know  how to how to mirror screen on tv LG 55UN73003LA from android phone ?
    • By tobiasm
      I registered this account literally because I am frustrated with you LG. I need you to change because I'm tired of buying other devices to replace features you have promised and not delivered.
       
      I really want to use your OS and apps on my TV but you make it too hard. The user experience for navigation and writing is terrible. This has to improve or I won't use it. I will not spend my time on this when it's much easier on other systems, but I want to use your system. Please help me and your other customers.
       
      On any device, it should be very easy to type
      * a password to connect the TV to a wireless network
      * search terms when browsing apps on the app store and in other search engines on the device
       
      To be clear, I really tried to figure this out on my own before coming here but found it too difficult to give them another chance.  I used the onscreen keyboard and ThingQ app.
       
      The first problem is extreme. Absolutely extreme. Using the onboard keyboard to write in the wifi password is a nightmare. I have secure passwords that are long and which combine upper and lower case characters and special characters. I will NOT lower my security in order to make it easier to use your keyboard. The problem is on your end so you fix this.
       
      There's something in this for you too, LG: Letting us connect by WiFi is undoubtedly going to be the most preferred option for most users, regardless of how technical they are, and it is definitely the biggest barrier to your app store having any chance of success. You won't get users if people can't connect and download apps. 
       
      Right now my options are
      * suffer through this user experience of using the onscreen keyboard
      * making my wifi password less secure
      * using the Apple TV instead
       
      I'm going for the Apple TV instead, and I bet your customers are doing the same. It's time to look into why they do this.
       
      The second problem is also really serious. Typing in any search word using the onscreen password is in fact also too painful. Using the ThinQ app with the cursor did not make things easier. I honestly don't know why you chose to put a cursor in this app instead of letting me navigate with buttons like on a TV remote controller but it's unpleasant. Very unpleasant. I don't think of my TV as a computer and neither should you. The cursor is an unwanted and poor choice for navigation on a TV screen. Stick to navigation keys: up, down, left, right. User test it and see for yourself. People will NOT prefer the cursor over navigation keys.
       
      Again, this also impacts usage of your other services, so if you want people to use them you need to make this easier. Please.
       
      Here's how you stack up right now to the competition. My alternative device right now is an Apple TV and it makes this much easier. I reckon a Roku and Chromecast do similar magic, at least I recall Chromecast being wonderful on an older Android 4 device I had years ago.
       
      When setting up the Apple TV I can choose to connect to it with my smartphone immediately using their apps. I don't know if it's on bluetooth or something else but it's not wifi and it works well. Once connected I can use my keyboard on the smartphone to write input for the TV and connect it to my WiFi and search within apps for my favourite TV shows, movies and the list goes on. 
       
      This makes it much easier to search and of course to paste in passwords from my phone to the TV. 
      In my case I have a password bank called Bitwarden. Other users probably have at least the built-in password managers from Apple and Google.
       
      You want me to be able to do the same on your LG TV but the aforementioned reasons are why that's never going to happen. Never. Until you change this I will not give your OS another chance. 
       
      Here's my recommendation:
      Similar to Apple you should have an app for setting up the TV that connects over bluetooth. WiFi is not an option. Remember that we want to use our phones to type in the WiFi password since it is easier and it will let us copy paste in passwords from our phones.
       
      What options are there for this? I bet bluetooth is an option amongst others. Please figure this out. 
       
      My biggest hope is that you will actually do some user research: Make prototypes and test them with real people. Ask them to try to use your apps and listen to their feedback.  Ask them if they can connect to WiFi, why not if they can't, and listen to what they say. 
       
      User research is cheap and it works. Please do it. 
  • Similar Tagged Content

    • By Khamikaze
      Hi Everyone,
       
      OK, so what does it take to have full Chromecast support in LG TVs (webOS)?
      a. Either builtin support.
      b. Via webOS app.
       
      The goal / use is simple as any other Chromecast device / TV: be able to say to "hey Google, play this video/music from service-X to LG-TV".
       
      Looking forward to good news and your thoughts.
       
      Thanks,
    • By Peter Parkinson.
      Trying to enable cookies in Google.
      There are no dot's in the corner.
      Enabled cookies in other devices, but no help.
    • By FG_Rick
      Just bought the LG 55UM7300 yesterday. Opened the web browser today for the first time, and wanted to sign in to my Google account. I got this message:
      "Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you're already using a supported browser, you can refresh your screen and try again to sign in."
      I tried doing it again using
      link hidden, please login to view but got the same message. Since we don't have options for using other browsers, there may not be a way around this, but I thought I would check anyway. I'm using my secure home wi-fi network. Has anyone else experienced this?
    • By Alex
      If you are on Google + , take a moment to follow us! 
      EDIT: Google Plus is no longer available.

       
       







×
×
  • Create New...