Quantcast
Jump to content


Recommended Posts

Hello everyone.

First of all sorry about my english.

Since my  55´ SM8200PLA was updated to 5.00.02 version, every time I turn on the tv, ´ivi loading´ message appears, then gets into LG Content Store, and then shows ´This content is not available´ and hitting OK, goes back to my HDMI connection as per usual.

Once the tv is showing programs, if I get into LG Store, everything is normal and works properly.

How can I get rid of this annoying issue?

My WebOS version is: 4.9.0-53902 and the running firmware is as mentioned above 5.00.02

Thanks in advance.

Regards

Link to post
Share on other sites


  • Replies 7
  • Created
  • Last Reply

Top Posters In This Topic

It may not be the same problem, but I got the HOME menu at the base of the screen when accessing  any TV channel, found it is likely a new feature, go to general additional settings Home Screen display.....it’s something like that, it’s set to ON, just disable it and see if it fixes it......good luck

Link to post
Share on other sites
  • 2 weeks later...

I had an issue with a Humax device, kept telling me it wasn’t connected or was connected.....the only solution was to disconnect the hdmi cable.......found a better solution since though, I sold it....😂😂😂

seriously try disconnecting all HDMi devices and see what happens, if doesn’t happen, then can try and identify the cause....maybe get newer a solution.......good luck

Link to post
Share on other sites

@raspia What country are you using the LG TV, and how did you update the firmware? Did you download it yourself, or was it an Auto Update by the TV itself?

The reason I ask, I have just spotted this from Wikipedia: "ivi (ivi.ru) is a Russian online video streaming service which offers licensed video content, including more than 65,000 titles of movies, TV shows, cartoons and music videos. "

So, unless yoiu are using that TV in Russia, that "ivi load" thing is NOT Valid, and points to a bug/mistake in the firmware image build by LG for your country, or you got a "suspect download" image if you did it yourself manually, and use a USB stick.

Link to post
Share on other sites

I´m in Spain... the first update to 5.00.03 was through TV Menu, the last update (5.00.10) was through a pendrive, and I downloaded the frimware from LG SUpport page...

The ivi message and LG Content Store error happen since 5.00.03 update.

Here hare some captures of the proccess:

Another thing I tried is to download and install ivi app from the strore and uninstall it, just in case but no succeed.

Thanks for your help.

20201211_101711.jpg

20201211_101719.jpg

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By KevinH
      I just got a new TV (43UN7000PUB) and can’t get HomeKit to work properly.  It works fine when the TV is on but won’t work when the TV is off.
      I have seen several threads on this and done some research but did not find a resolution.
      I read several threads that blamed it on the Magic Remote and Bluetooth.  This TV does not have the Magic Remote so I think that can be ruled out.
      One thread pointed out that when the TV is off it loses it’s LAN connection and it’s WI-FI connection and said that could be the problem.  I can confirm this is true with mine as well.  This argument makes perfect sense to me as all connections would be lost when the TV is off.  
      If anyone can help I’d surely appreciate it.
      One thread said the problem was fixed with a FW update.  But that was with a different model and a different FW than mine.  As I recall from memory it was something like FW xx.35.10 and it was a 55” or 65” TV.  My firmware says it is current with version 3.21.36.
      Maybe a moderator could confirm the firmware fix already exists for this issue.  If so, could you please see that it gets pushed out to all HomeKit TVs instead of just that single model?
      Thanks in advance for any help or comments.  
    • By alizadeh
      Hi, 
       
      I was tying to change the settings on our LG TV to enable it for HD channel reception. We found instructions on the net to configure the "area option" in the hidden menu, however, they did not work. So, we thought that we need to change the country group to be able to receive the HD channels. Although we could not change the "country group code" from 20 to an arbitrary number, we change it to 10. After that, we have not been able to change it anymore. It is struck there. I know this is ridiculous, but an LG TV expert who is working in LG customer services told us that I could not change it either and we need to replace the IC. I shocked why with a simple change in one of the TV parameters, everything is got complicated. 
       
      In details, here is the picture of the parameters currently set on the LG TV with the model number of 49LH549V-TD: 
       

       
      Please tell me why I could not set the "country group code" to 20 once again? It is gray meaning that is unchangeable. Any ideas will be appreciated.
       
      Best regards 
      Alizadeh 
       
       
    • By Lorenz2
      Hi,
      Is there an app or a way to enhanced safety mode that I can prevent children from using TV after midnight?
      Thanks for help.
    • By jikhead
      I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver.  This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue.  However, now I again can't get it working after a TV reset and tinkering with the audio settings again.  I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
    • By kencho yeshay
      I recently purchased LG commercial TV UTc640s (Asia) and found out that content store is missing and thus can’t even run a simplest application such as Netflix, is there any way we can update firm ware or something to add the content store or am I stuck with that very expensive smart box, that can’t even run a Netflix ? Kindly help please. 







×
×
  • Create New...