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By Michelle van Asperen
The Youtube app has been working fine until Friday 27th November. Switched on as I do every day to see news, and have video but no sound. Did the usual switch off, unplug etc but still no sound Other apps work fine.
I noticed there was an update to this app dated 22/11/2020 but my issue only started later. Have automatic updates "on". Is this a buggy update?
Hi all - just purchased a new OLED48CX6LB and looking to use the magic remote to control my sky plus box. I’ve managed to figure out most controls with the exception of being able to set a programme to record from the planner (the equivalent of pressing R on the sky remote)
is there any way to do this ?
thanks in advance for any help
After updating my TV (OLED65GXPUA) on August 31, 2020 the HDMI-ARC volume support changed: pressing the volume up/down button once on the magic remote will continuously apply volume changes until the volume has reached the maximum or minimum value. Prior to this update volume changes over the HDMI-ARC interface behaved as expected: one press of the remote button would apply one increment or decrement to the volume. A Klipsch Bar 48 is attached to the TV over the HDMI-ARC interface.
After the update the TV is running: webOS TV version 5.1.1-3701, Software version 03.10.41. I do not have the version information prior to the update.
If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.
In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
So, as expected, LG is pointing the finger at Disney to resolve these issues. This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it.
So if any of you out there have Bob Iger on speed dial, can you give him a ring?
(PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)