Since this update the Apple TV 4K can no longer connect to Dolby via HDMI. Immediately prior to this update - it worked.
Now, if you attempot to connect and set it to Dolby - the screen flashes the Apple TV screen on and off - it can't stabilze.
This happened immdeiately after the update.
Can I revert back to the prior software? Or, can you send me a version that does not have this issue.
Following a recent update my TV keeps powering off (going into standby) and then takes several minutes to turn back on.
I've been through all the troubleshooting steps including a full reset, unplugging all cables etc.
I ordinarily have 3 devices connected to the TV - a Sony Amp (sky, pc, firestick), a nintendo switch and a PS5. The latter two using eARC for audio. It has been set up this way since January with no changes or any issues at all.
Recently a software update was pushed out and the issue first started within minutes afterwards and has since it has been a nightmare. The TV will often go into standby after a few minutes use and will not turn back on. Even properly pulling the power makes no difference. The device will go to turn on and then click back into standby with the red light lit. There has since been another update which I thought may be a fix for the issue but wasn't.
I did find that pulling all the HDMI cables and turning it back on seemed to help it turn on but recently that hasn't been helping either. The only "fix" is to wait about ten minutes where it will then usually turn on. IF the device stays on for more than 10 minutes it largely seems to then stay on without issue.
I have tried doing various things like disabling CEC control incase something was sending a bad HDMI signal but that hasn't helped and obviously causes issues for the eARC devices.
Any ideas of anything to try, whether itmight be a s/w issue or is just a hardware failure? Thanks
After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
After updating to the latest web browser with new UI, closed caption subtitles on ALL websites video including Youtube.com disappears every 2-3mins. Video continues to play without subs and subs will re-appear if I move the magic remote but disappears again after 3mins.
Model - OLED55B8PLA
WebOS - 220.127.116.1104
Software version - 05.30.10
Here is reddit post about this https://www.reddit.com/r/OLED/comments/npud6a/new_updated_web_browser_video_subtitles/
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No it not the case we're the WiFi disconnects itself and which is solved by disabling the Quick start functionin the settings.
I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
Sorry for the long port, may be my frustration of 3 days with no luck.!!