We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
I have recently purchased an LG 43UH610T television. I am located in Bali, Indonesia. Everything seems to be working fine, but when I click on any of the options, such as LGTV, YouTube etc, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
Can you help?
webOS TV SDK is a tool that provides developers with tools for webOS TV web app development and emulator for testing.
For the supported webOS TV platform version, see
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System Requirements Operating System Microsoft® Windows 7 (32-bit and 64-bit) Mac OS X Lion or later (64-bit) Ubuntu 10.04, 12.04 / Ubuntu Mint 13 (Maya) (32-bit and 64-bit)
Processor: Intel® Pentium® 4 2.0 GHz or faster Memory: 3 GB or more of RAM Display: 1280 x 1024 or higher of screen resolution Graphic Card: 256 MB or more of video memory Additional Software Oracle® VirtualBox 4.2.x or higher (4.2.x is recommended)
Oracle JDK 1.7.0_45 or later
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