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Youtube update, app stopped working

VEzVE

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VEzVE Newbie

VEzVE

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LG55UG870 3D 4K TV, webos 2, tv software version 04.05.85, YouTube update on 16 March 2020 to app version 1.0.70 made it unusable as it just load black screen. 

What is going on? 

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VEzVE Newbie

VEzVE

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@manyakrifat I blame the update as youtube kids app still works fine. No solution, reinstalling doesnt help, cast from android phone to tv works only as a sound with no picture, even then this only works sometimes. Whats your webos version?

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Mohammed Salah ElDin Newbie

Mohammed Salah ElDin

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10 hours ago, VEzVE said:

LG55UG870 3D 4K TV, webos 2, tv software version 04.05.85, YouTube update on 16 March 2020 to app version 1.0.70 made it unusable as it just load black screen. 

What is going on? 

I just have the same issue with the same update YouTube 1.0.70....need a quick solution 

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killerovsky Newbie

killerovsky

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1 hour ago, mcaraman said:

Factory reset and youtube reinstall fixed the problem.

No, it fixes the problem only temporary, until next turn off/on of TV. Then youtube app will stop working again.

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Pannatat Sirirug Newbie

Pannatat Sirirug

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I accidentally fixed it.

Maybe you can try

Factory reset, Don't connect to internet,  you'll see Youtube app.

Restart TV, Youtube app disappeared. Connect to internet, Go to LG store and install Youtube app(latest one 16/03/20).

It's work

 

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