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LanceX2

Disney+ Is Not doing UHD 4k in app for me

Question

I have  a 55UK6500AUA 2018 or 19 and Disney plus is not doing any 4K content. Just shows HD and HDR10.

this is really upsetting as I know many others are getting 4k do I dont get why my set is not

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On 11/13/2019 at 10:17 AM, LanceX2 said:

I have  a 55UK6500AUA 2018 or 19 and Disney plus is not doing any 4K content. Just shows HD and HDR10.

this is really upsetting as I know many others are getting 4k do I dont get why my set is not

Welcome to the club!  Seems a lot of us are having this issue (86UH9500 2016 model), see the other Disney+ thread if you want to keep track.  I would also suggest contact Disney+ on their support page and let them know the issues you are having. 

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