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this app will now restart to free up more memory

Boxwish Global

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Kevin Glenn Rookie

Kevin Glenn

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I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app.

I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If it happens again, the first thing I will try is unplugging the TV for several seconds and try again.

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San Newbie

San

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On 2/4/2020 at 11:39 PM, Kevin Glenn said:

I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app.

I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If it happens again, the first thing I will try is unplugging the TV for several seconds and try again.

Thanks for the advise, it seems to have worked for now so thank you.

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Kevin Glenn Rookie

Kevin Glenn

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I'm glad this has been a helpful tip.  I have a fairly vast library of movies, many in h.265 (HEVC) which began to fail in Plex.  At first I thought it was my server, but I looked up the specs for the TV, and the memory seems perilously low for an advanced Smart UHD TV.  I reasoned that it was just the TV memory failing, and one way to be sure is to cut the power completely for a few seconds.  I went back and watched several films without fail.

I should warn you though, that I have had a repeat of the problem a couple of times, but it only takes a few seconds to correct.  

 

Regards,

 

Exeter

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MAF Newbie

MAF

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found this on another blog and it worked for me. Sharing just in case
 
To resolve the issue, unplug the TV then press the on/off button for 10 seconds.  Wait a further 20 seconds then plug the TV back in and turn it back on. Apps should now run without the error.
 
Edit: The on/off button on my LG TV is directly under the standby light on the bottom of the TV.

Edit: I didn't have to do this myself but one person who has left a comment said that clearing all browsing data worked for them.  I have written a post explaining how to do this: 
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