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By Matt79
I've just updated my LG 55UM75 TV to the latest software version - 05..20.15 - and now the picture looks off.
I've turned off TruMotion, Motion Eye Care, Smooth Gradation, Noise Reduction and Smooth Gradation, but somehow everything still looks artificial.
Is there another picture setting I'm missing, I've gone through every setting I can find.
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By Daniel Buxton
Hi,
Since updating our OLED65G2PSA to 23.20.56, we experience sprodadic issues with the network where any app requiring network access shows the generic 'no network access' message.
I have found that when this does happen, I can still PING the TV and connect to IP based web pages. To fix I can either power cycle the TV or I can go into network settings and toggle off/on 'Set automatically' which must just be triggering something in the underlying OS to reload its DNS service.
Setting a static IP makes no difference, setting a static DNS server makes no difference - it is clearly a software issue. We have had a TV repair company come and replace the boards, which worked right up untill updating to 23.20.56 and beyond.
Has anyone else experienced this, does anyone have a solution ?
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By daniel.882
i've updated an oled 42C3 to software version 33.22.80 and after this update some videos doesn't work anymore, last week no problem. I have other videos with the same format and codecs and work, so i don't have any idea what can be the issue.
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Question
Osvaldo Travassos
Bought a 65SM8200PLA only a month ago!
Last Friday, the TV asked if I would like to update and I said Yes. So far so good but after the update the TV started showing several problems. Turning ON the TV takes forever! The LG logo appears briefly and the screen turns black. After 90 seconds the magic remote can be operated. Two minutes after its possible to access the HOME page. Several seconds later we can select HDMI and finally watch TV. The whole process takes about 5 minutes.
The applications also take longer to start.
I've tried a factory reset but no improvement. Installed SURE app to try and force the installation of the same version file in case something went wrong the first time but the TV does not find the file. The SOFTWARE UPDATE page only comes up for maybe a second and crashes sending the TV to HDMI.
I've browsed the internet trying to find a similar problem or a solution but found nothing so far. I believe downgrading the OS would solve the problem. Any ideas on how to solve this nuisance?
Thanks in advance.
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