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hotstar playback issue
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By orgullodemexico
I'm having an issue with my LG TV & LG Sounbar setup
LG UJ6200 TV software 6.10.55
LG soundbar 33217
ISSUE: All sound effects EXCEPT movie sound muted, requiring more volume to listen than MOVIE sound effect for live TV and Internet Streaming
TV AUDIO SETTINGS: Sound out ==> Audio Out (optical/HDMI ARC)
Digital Sound PCM
Simplink: ON
I unplugged the sound power, pressed the power button for 60 seconds ==> no effect
I pressed the volume down button on the sound bar while pressing sound effect on the remote for 60 seconds ==> No effect, did not get reset message.
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By Webos-developer
Hi LG team,
We are facing playback issues on LG 2024 and 2025 tv models when we try to play AAC audio content. The content starts playing but after a few seconds it pauses. We have tried with WebOS native player as well as Shaka Player and the behavior is same. We can play the aac audio content on tv models older than 2024.
Tv model used:
LG -2025
Model no - 43UA83006LA/2025
Type- ultra HD/4kTv
LG webOS- (10.3.1)
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By Mimiu
As the title says, please fix ASAP playback of Profile 7 (FEL/MEL) inside Matroska (.mkv) container.
On WEB OS 24 it was working with backwards compatibility to HDR10 base layer - in other words the Dolby Vision was omitted.
Currently in WEBOS 25 the files won't work/play.
As LG started to support Profile 8 Dolby Vision from WEB OS 25 in MKV properly, this should be easy fix for LG.
Example of MediaInfo of Profile 7:
Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main [email protected]@High HDR format : Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 1 h 25 min Bit rate : 55.3 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.278 Stream size : 32.9 GiB (91%) Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : BT.2020 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Maximum Content Light Level : 966 cd/m2 Maximum Frame-Average Light Level : 223 cd/m2 Cheers and thank you.
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By Arthur
Hello,
It would be nice to have an ability to play video (not only?) content from folder in shuffle mode.
Thanks.
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By akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
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Question
pradeepgorajana
With latest update we got hotstar on our lg webos. But hotstar has playback issue with LG webos. Literally the app is crapy in tv . Video gets stuck every 2mins . We have to pause and replay the video.
3 answers to this question
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