Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
Andrea Perinti

loading user agreements

Question

3 answers to this question

Recommended Posts

  • 0

I had the same problem.  The issue was that one of LG sites was blocked on my network. Unblocking it, or whitelisting it, resolved the issue.

 

Hope this helps

Share this post


Link to post
Share on other sites


  • 0

Sorry Andrea,  I could not possibly do that without a lot more information about you home network setup. The blocking , if that is your issue, could happen in a very large number of ways and on any number of devices dependent on your setup. If someone set your home network up for you that would be the best person to ask for help.

Again, your problem might be different, if you do not have any blocking setup on your network.

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By Louise
      LG MT49S WON'T LET ME AGREE TO THE USER AGREEMENTS , SO I CAN ACCESS TV APPS
    • By Nyalisson Rodrigo
      All day long i had try to watch videos on YouTube App and I can't use the app.. i try others user and I can't use the youtube app at my LG Tv. On cellphone it's work normally
    • By Ragabob
      Cannot download user agreements. Tried reset but same issue
    • By Prasan Prasad
      I purchased an LG 43UH610T television in December 2017.  I am located in Navi Mumbai, Mumbai.  Everything seems to be working fine, but when I click on any of the options, such as LGTV, YouTube etc, it tells me I must first consent to the LG Smart TV user agreement.  However, I then get a message saying "Unable to load user agreements - a server error has occurred.
      I have gone through the below mentioned steps for resolving the issue but it didn’t worked. 
      For those of you still suffering from the same problem, here's an interim solution after 90 minutes on the phone with LG's Level 2 support:
      - Disconnect your TV from both wired and wifi internet access options.
      - Activate a Hotspot for internet access (use your smartphone or any other hotspot device)
      - Use Settings>Network>wifi and select your Hotspot as your wireless internet connection. Confirm that you are connected to the internet.
      - From Settings>General>About this TV, select resetting your TV to factory settings
      - Follow the screen process until you get to the point that it asks about downloading the LG user agreement. Do that. It should work this time that you are connecting thru the Hotspot.
      Still the "Unable to download user agreement" issue is not resolved. Please advice or depute a technician to resolve the issue.
      Regards,
      Prasan Prasad
      8199968781
    • By Brendy
      The user agreement won’t download for me to accept. How do I fix it?


×
×
  • Create New...