I just bought a brand new LG Oled G3 2 weeks ago. For some reason, I had to reset to factory settings today and now I can't load User agreements. I tried with cable, wifi and 4G hotspot and it still can't load...
I tried the DNS setting as well... Nothing works. Basically, I can't use netflix, prime, youtube, and can't download any apps on the TV... This is frustrating. Shoud I return it ?
Thanks a lot !
I have recently purchased an LG 43UH610T television. I am located in Bali, Indonesia. Everything seems to be working fine, but when I click on any of the options, such as LGTV, YouTube etc, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
Can you help?
By News Reporter
Worldwide Viewership Set to Grow With Global UI Rollout and
Service Expansion Into New Markets
SEOUL, Sep. 19, 2023 — LG Electronics (LG) is introducing LG Channels 3.0, the latest version of its exclusive, free streaming service. Featuring a new UI with improved navigation, more engaging placements for content discovery and an enhanced channel guide, users will easily be able to discover the content that resonates with them. LG Channels 3.0 is rolling out in South Korea this month, and will arrive in other markets, including US, starting in October.
LG Channels has consistently ranked among the top-five most accessed apps on LG Smart TVs across all regions where the service is offered, attracting an increasing number of viewers with its premium lineup of news, sports, movies, TV Series and exclusives.1 With its carefully curated lineup of programming, LG Channels is now set to provide upgraded usability that allows users to conveniently search, discover and enjoy their favorite content.
Reflecting the main content consumption patterns of LG Channels’ users, the new UI is organized into three pages – Home, Live and On Demand– that make it easier to take advantage of the different services offered on LG’s free content platform.
The Home page features a large, highly visible rotating carousel at the top of the screen to provide easy access to featured channels, curated collections and premium On Demand content. From the Live page, they can now play live broadcast channels directly from within the LG Channels app. Additionally, the new channel guide covers only half of the screen, allowing users to see what’s on and choose what to watch next while continuing to watch their current viewing choice.
The On Demand tab allows users to select their favorite types of content including movies, TV shows and receive recommendations from Popular Now category ensuring a smooth binge-watching experience.
Already available in 27 countries2 globally, LG is accelerating the growth of its content service by entering new territories and adding to its already impressive content lineup.
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1 Based on LG Internal data.
2 US, Canada, Brazil, Mexico, Argentina, Chile, Colombia, Peru, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Korea, Australia and Japan.
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By News Reporter
In the world of color grading, every shade and hue is brought to life under the skilled hands of a master colorist, who meticulously crafts colors and lighting to unlock the true potential of content.
When it comes to the colorist’s workspace, the 65-inch LG OLED TV takes center stage thanks to its premium performance and quality. To find out more, LG spoke with accomplished colorist Park Jin-ho about his remarkable sense of color and why LG OLED TV now works alongside him as a creative companion.
Colorist Park Jin-ho
Park began by giving a sneak peek into his latest projects powered by the precision of LG OLED. “Now I’m working on a Netflix series called Daily Dose of Sunshine, which happens to be popular director Lee Jae-kyoo’s next highly anticipated project. In a market where gripping crime movies and dark TV series dominate, I’m happy to work on a show that’s able to warm the viewer’s heart.” A skilled multi-tasker, Park is also working on several other titles including Netflix’s Song of the Bandits, Disney+ Original Series Vigilante and LG U+’s mobile TV launch project Hi Cookie.
He then offered a captivating look into his workspace, a hub of visual exploration where the magic happens. “I have three displays arranged side by side, but I put my LG OLED TV in the middle as it provides me with high dynamic range (HDR) capabilities I need to create more detailed, three-dimensional images especially in high-contrast scenes.”
While he keeps a standard dynamic range (SDR) display on the left and a broadcast standard monitor on the right for reference, Park stresses that the LG OLED TV’s unparalleled performance is most essential. “Capable of 1,000 nits, the LG OLED TV’s images are 10 times brighter than an SDR display. It produces meticulously accurate images by leveraging metadata to optimize the shadows, highlights and contrast of each shot, faithfully conveying the creator’s artistic vision while heightening immersion.”
As he discussed his work on Park Chan-wook’s celebrated film, The Handmaiden, Park shared a technique he employed to accurately convey a critical scene. “We used the ‘Day for Night’ technique for the scene where Lady Hideko (Kim Min-hee) and Sook-hee (Kim Tae-ri) run away in the night. This moment was actually filmed during the day since capturing the intricate details in the darkness would have been impossible. I added blue shades in post-production to create that perfect darkness-before-dawn atmosphere you see in the final cut.”
Adding on this experience, he notes that a display’s ability to capture intricate details in the dark is crucial for color production in night scenes. “The advantages of working with an LG OLED TV are evident. Unlike film projectors, it ensures uniform, accurate illumination without vignetting and employs independent pixels to create the perfect black. With all this, it’s so much easier to capture details in dark scenes, bring out intricate details and enhance visual cues from the director to shine and add depth to the narrative.”
Park goes on to explain why LG OLED TV is the go-to choice for post-production companies in Korea these days. “Almost every studio I know uses LG OLED displays. That’s partly because they fully support Dolby Vision – the industry’s favored HDR standard and the format recommended by popular streaming content providers – securing the contrast, colors and incredible detail required to perfect the brightest and darkest areas of a scene.” He also notes how the sheer diversity of LG OLED TV products as well as their accessibility and convenience have played a key role as well.
Discussing more on Dolby Vision support, he mentions how it makes a notable difference for him not only on the job but also when he’s watching at home. “When watching TV series like Big Bet on Disney+ without Dolby Vision, images lack that crispness and accuracy. A Dolby Vision display on the other hand – such as an LG OLED TV – ensures the best possible picture quality, which is proven by the decision to apply an official Dolby Vision support logo to display products.”
Park says that display technologies have evolved dramatically over the years, taking the example of a remastered classic, The Godfather. “Through years of display tech innovation, the visual experience has completely transformed. This is why the difference between The Godfather’s original and remastered versions is so noticeable. Through modern displays, like LG OLED TVs, viewers can enjoy a wider color palette and enhanced details.” He adds that out of every advancement ever made in film history, the one that brought us all kinds of black shades has to be among the most game-changing. “It’s rare these days to depict black hair as a simple dark mass – now we can express every fine strand.”
Park believes that details can be found even in the darkest scenes, and today’s technologies help him uncover these beautifully. “Audiences were unaware that they couldn’t actually see the actual lapel of a black suit before, but they now have access to a wider spectrum that allows black to be expressed in more tones than one. With advancements in displays such as OLED, it’s now possible to represent the darkest tones in much more intricate detail.”
Looking back on his two decades in the business, Park says that a lot has changed, both for the audience and the people working behind the scenes. “My first job in this industry was CGI work, and at that time I only had to rely on a single monitor. But color correction requires professionals to constantly assess different displays to ensure the perfect visual experience. Especially today, advancements in display technology have empowered audiences to perceive more details, making previously overlooked elements like artistry, backgrounds and objects more visible.”
Park explains that to a colorist, the optimal displays – like the LG OLED TV he works with – are as powerful as a canvas is to a painter. “It’s not an empty canvas, but one that provides the intricate drawings captured during filming. As a colorist, I work with this canvas of visual compositions by adding beautiful colors that bring scenes to life, evoke powerful emotions and enhance the visual experience. If utilized properly, this unique digital canvas can effectively convey warmth or coldness, brightness or darkness like no other can.”
For more stories on how LG OLED is making waves in the world of visual art, stay tuned to
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By News Reporter
Imagine yourself fully immersed in the final scene of a movie. What do you see? The careful arrangement of objects, delicate shades of color and every visual element artfully come together to portray a distinct message. This is known as ‘mise-en-scène’ in the film industry.
Mise-en-scène, which was previously only considered by iconic directors, is firmly on the minds of designers at the LG HE Design Lab, who pursue product designs that help people discover the unique beauty in everyday life. Taking a customer experience-focused approach, the team strives to produce versatile designs offering value for diverse needs and preferences – a myriad of lifestyles, packed into one TV.
Minimizing a TV’s visual elements help it effortlessly blend into its surroundings, thereby giving users greater freedom to inject their unique personality and style into their living space. With exactly this in mind, the “Gallery Design” of the LG OLED evo G Series, a flush-to-wall form factor that resembles art gallery picture frames, was born.
One of the innovations which makes the Gallery Design possible is a special recessed area at the back of the product which allows the TV to seamlessly rest against the wall when combined with LG’s dedicated wall bracket – differentiating the G series from most premium flat-screen TVs, which have protruding back covers to make room for connections and back-firing speakers.
Making the LG OLED evo G Series even more of a minimalist’s dream, a razor-thin bezel frame made of sleek, elegantly finished aluminum adds a touch of refinement to the home décor, as well as unlocking immersion of the highest degree so that movie and game nights are always unforgettable.
What’s more, the LG OLED evo G Series’ Zero-gap design allows its wall bracket and cables to be stored out of sight for a sleek and clean look. With all the drab TV accessories neatly tucked away, users can finally enjoy their living environment’s aesthetics to the full. This incredible design fully demonstrates the LG HE Design Lab’s efforts to make installation easier while expanding use cases.
According to LG’s product designers, all these innovative form factors were born from a unique design approach which aims to conceal, rather than expose. “We tend to believe that designs exist to be detected with the user’s eyes – but more often, obscurity is the superior approach,” explained Jang Yong-hun, senior product designer at the LG HE Design Lab’s Display Design Team. “In the case of LG OLED TVs, visual elements which easily stand out are carefully hidden from view in order to deliver the utmost level of content immersion.”
LG’s customer experience-driven approach showcases the boundless evolution of TV design, seamlessly emerging with increasingly diverse lifestyles. Unveiled at CES 2023, the 97-inch LG SIGNATURE OLED M TV features a wireless real-time video and audio transmission technology to eliminate cable clutter, creating endless new ways for homeowners to redefine their space. Leading the way for a reimagined form of home entertainment with new levels of convenience, the LG OLED M and its wireless solution stand out by far among TVs released to date.
LG’s designers are conceiving new innovations to ensure the company’s TVs complement every part of your prized home décor. So next time you rearrange your abode, take the full creative rein and become the director of your own scene.
For more on how the LG HE Design Lab is setting new standards for the perfect home entertainment experience through groundbreaking designs, keep coming back to the
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* Images simulated to enhance features. May differ from actual use.