By News Reporter
Company’s Transformation to Bring a Better Life to Its Customers
Through Selection of Distinctive Services and Content
SEOUL, Sep. 19, 2023 — LG Electronics (LG) today shared its first step to become a media and entertainment platform company, a business transformation that will enrich customers’ lives by delivering valuable services and a unique collection of curated contents in products, including LG OLED and LG QNED TVs. LG shared its new direction and strategy at the webOS Partner Summit 2023, held at the LG Sciencepark in Seoul, South Korea, and attended by content producers, providers, developers and industry figures from over 30 countries.
The first event of its kind, webOS Partner Summit 2023 provides the perfect forum for LG to share its new vision – and the immense value of the ever-evolving and expanding webOS smart TV platform ecosystem – with its trusted global partners.
Since its launch on LG Smart TVs in 2014, webOS has been one of the most widely used smart TV platforms in the world. Powering more than 200 million LG TVs worldwide, webOS also supports several third-party TV brands in multiple markets. Moving forward, LG plans to extend webOS to more third-party TV companies and expand the platform to other product categories. Within 3 years, LG expects to have over 300 million webOS-powered devices.
To deliver the unmatched convenience and expansive ecosystem of webOS to a broader customer base, LG has already applied its platform webOS to a range of categories, including projectors, digital signage and in-vehicle infotainment systems.
Moreover, the number of third-party partner brands that have embraced webOS Hub, the webOS solution for third-party brands, has grown substantially, increasing from 20 just two years ago to over 300 today. During that time, webOS Hub has undergone meaningful upgrades with the variety of content on offer expanding to include cloud gaming and OTT services and new features arriving to enhance convenience and the overall user experience. Additionally, some of LG’s partner TV brands have now introduced their own OLED TVs powered by webOS Hub.
The webOS smart TV platform is continuously evolving, providing seamless upgrades that add support for new services and bringing constant refinement to the user interface (UI) and user experience (UX) design based on LG’s deep understanding of customers. To allow as many users as possible to enjoy the latest version of webOS on their home TVs, LG is offering seamless support for TV operating system upgrades and updates via platform upgrades even for earlier TV models.
As part of its strategy to expand the webOS platform ecosystem, LG acquired the US advertising and content data analysis specialist, Alphonso, in 2021. Alphonso established subsidiaries in the UK and Greece last year, accelerating the global growth of its content service.
LG is set to make a substantial investment of KRW 1 trillion in its webOS business over the next five years in order to provide more content and services that cater to the diverse lifestyles and preferences of consumers. By boosting its competitiveness in content and services, LG believes it will further elevate the webOS user experience.
LG’s strategic investment will be focused on broadening the range of content available via the webOS platform, boosting usability by innovating the UI and UX, and strengthening partnerships with content production companies on a global scale. To date, LG has worked with its partners to bring new technologies to the platform for gamers, sports fans or Gen Z users. An example is the integration of Sye, a Prime Video proprietary, which provides a low latency technology that will benefit LG customers who are fans of live-streaming sports like Thursday Night Football. LG TVs deliver Netflix HDR streaming and have just opened the beta release for Netflix Games on TV and with the launch of the lifestyle screens for Gen Z, the company worked with YouTube to make a Native Touch UX available for the app on models such as StanbyME.
LG is also strengthening innovation in the area of AI-based search and recommendations. The company plans to incorporate a voice user interface (VUI) feature into partner companies’ apps, which will let webOS users easily control and navigate third-party content services with their voice, and enable swift and seamless content discovery.
Service usability will likewise be enhanced. LG Channels 3.0, LG’s premium, free streaming service, boasts a growing selection of TV series and has a revamped UI that allows users to view more content options, including live channels and movies, on the screen, reducing the need to scroll. And thanks to the new UI, users can now easily explore what’s on other channels without having to pause or navigate away from what they’re watching.
Available in 27 countries worldwide, LG Channels currently offers over 3,000 channels and has over 50 million subscribers as of March 2023. In 2022 alone, the number of unique devices on which LG Channels was used increased by 75 percent, while viewing time rose by 57 percent and usage frequency surged to make the service one of the top-five most-accessed apps on the webOS platform.
LG is actively investing in its smart TV platform development capabilities by partnering with academic institutions in South Korea to nurture the next generation of software talent, and by reinforcing its efforts to secure top-notch software professionals all around the globe.
LG is driving change with a genuine customer-centric approach, as represented by its TV business’s Sync to You, Open to All vision. The vision expresses the company’s aim to provide personalized experiences that cater to each customer’s preferences and lifestyle, and to create products that are accessible to all.
“LG is poised to transform into a media and entertainment platform company that delivers distinctive content and services that will enhance the lives of its customers,” said Park Hyoung-sei, president of the LG Home Entertainment Company, at webOS Partner Summit 2023. “This transformation would not have been possible without LG’s decade of OLED TV leadership and the technological innovation of the webOS smart TV platform.”
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By News Reporter
Company Unveils Latest LG OLED ART Collaborations During
This Year’s Frieze International Air Fair and Seoul Art Week
SEOUL, Sep. 6, 2023 — LG Electronics (LG) is stepping into the spotlight as the official headline partner of Frieze Seoul 2023 (September 6-9). The company will be showcasing special art collaborations that reaffirm its dedication to highlighting the intrinsic link between art and technology as a part of its ongoing LG OLED ART project. For this year’s edition of Frieze Seoul, LG is partnering with the Whanki Foundation to present “We Meet Again in Seoul,” a curated selection of paintings by master of Korean abstract art, Kim Whanki.
The stunning exhibition features twelve original artworks by Whanki, including some of his most iconic pieces. Among these are Where, in What Form, Shall We Meet Again and 25-III-69 #46, created during his noted New York periods – both paintings exemplifying the artist’s unique “all-over dot” style. These works will be on display in the LG OLED Lounge at Frieze Seoul 2023, where they will be brought to life by the immaculate digital canvas that is LG OLED. The incredible colors and clarity of LG’s self-lit OLED technology faithfully preserve Whanki’s creative intentions while revealing detail and nuance that add an extra dimension to his acclaimed art.
Audiences will find themselves completely immersed in and inspired by this exclusive presentation; the combination of Whanki’s artistic genius and the digital artistry of LG OLED combining to elicit profound emotions and deep contemplation.
Additionally, visitors to the LG OLED Lounge will have the opportunity to explore exciting, new perspectives on the distinctive and thought-provoking art of Whanki. Je Baak, professor at Seoul National University College of Fine Arts, Mano Ahn, CEO of Ahn Graphics and Kim Dae-hwan, CEO of BESIGN, have joined forces to digitally express five of Whanki’s artworks, using LG OLED as their canvas.
“LG OLED is honored to present the work of the renowned Kim Whanki to a global audience at this year’s Frieze Seoul,” said Kate Hye-won Oh, vice president of the Brand Communication Division at LG Home Entertainment Company. “Both the stunning originals and the brave digital reinterpretations of Whanki’s paintings inspire the imagination and encourage all of us, whether artist or art enthusiast, to explore the limitless possibilities of art. The ultimate digital canvas, LG OLED continues to shine a light on the majesty of human creative endeavor, and what can be achieved when art and technology come together as one.”
Beyond its participation in Frieze Seoul 2023, LG OLED will be actively contributing to the artistic ambiance of the South Korean capital throughout the month of September. At Seoul Light DDP 2023 (August 31 to September 10), LG’s premium TV brand is presenting BOREALIS, an illuminating and ever-changing work of light and color by technologist and new media artist Dan Acher, which can be experienced daily between 8 p.m. and 11 p.m. The collaboration is a testament to LG OLED’s continuing support for Seoul Art Week (taking place this year from September 1-10) and to its commitment to promoting the practice and appreciation of new forms of digital art.
LG OLED has also teamed up with Artist Company, a Seoul-based entertainment company founded by celebrated Korean actor, Lee Jung-jae, to expose a wider audience to the best of digital art. From September 7-24, the first floor of the Artist’s Company’s building in Cheongdam will play host to several inspirational works, including digitalized Whanki pieces and art from Six N. Five, previously showcased by LG OLED at Frieze New York in May.
LG continues to deliver enriching art world experiences, illustrating the close connection between art and technology through inspiring exhibitions and innovative artist collaborations. The digital artworks brought to life by LG OLED will be uploaded to the OLED Art project website after their real-world unveiling, allowing art enthusiasts and fans around the world to enjoy them at their convenience. To follow the LG OLED ART journey, visit the
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ares-install ERR! [com.webos.appInstallService failure]: luna-send command failed <update manifest file failed>By Darshan Giri
I was unable to install the remote control app(on TV) after bundling with Sandstorm webdriver code. Getting below error. ares-install ERR! [com.webos.appInstallService failure]: luna-send command failed <update manifest file failed>
By Markus Kern
I have a Marantz Cinema 70s (Version 3400-8281-E054-8790-DTS Version 188.8.131.52) and an LG G29 83"(03.33.65)which has propatly an HDMI handshake problem.
Both devices have Arc/eARC turned on/off and the HDMI cable (2.1) is connected to the ARC/eARC output on the Marantz and to the HDMI2 Arc/eARC input on the LG.
I can't get sound from the Web OS / Amazon Prime transferred to my Marantz...I have to switch manually the TV to speakers from the TV. It can't be.
With all other devices connected to the Marantz, the sound works perfectly.
I spoken allready to the German Marantz and also to LG Support. Marantz told me it was known that there could be a handshake problem. I should deactivate eARC on both the Marantz and the LG and then switch it back on first on the Marantz and then on the TV.
LG told me to unplug the TV for 2 minutes.
Does anyone have any ideas what I can do? Maybe I have overlooked some important settings.
thx for your help & advises in advance !