Quantcast
Jump to content

  • Join Today, It's Simple and FREE!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
hellojavad

OLED 55C7T is not supporting atmos in truehd container when playing from Hard drive after firmware update

Question

Hello guys

I can't play Dolby atmos in TrueHD format when playing from hard drive after I update my firmware and only DD+ is playing.

I reset my device also but nothing changed.

any Idea what to do?

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0

This is because the TV outputs audio via ARC, or its internal speakers + Optical. Neither of those methods supports TrueHD or any lossless audio. ARC only supports DD+ with Atmos metadata, and Optical won't support Atmos in any form. Your option would be to find a device that connects to your receiver by HDMI, like a 4K Blu-Ray player, which can play media files from an external drive. Or, y'know, buy the movies legitimately.

Share this post


Link to post
Share on other sites


  • 0
7 hours ago, hellojavad said:

@Cody k TV supported and played this metadata from time I bought TV  but problem showed up after firmware update.

That sounds unlikely. I've had a C7 for eighteen months and it never supported lossless audio. The TV does not have and never had a transcoder for those codecs. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • Question: Movistar Play subtitles

      I have an LG Smart TV 55UM7400 and I downloaded the Movistar Play app.  I am streaming a channel and I can choose the language audio (english or spanish) and also the english or spanish subtitles. BUT for some reason the SUBTITLES do not load. I streamed the same channel on the movistar play app on my iphone and the subtitles worked fine!. Is there any configuration I need to do on the TV ?? I need some  help. Thanks !

      in LG webOS Smart TV App Questions

    • Question: WebOS update and 49SM8600

      Hi All, Has anyone had a recent update of the OS on their TV to 4.7.050204 (goldilocks2-gulaga) ? The reason I ask is that the IPTV channels on my TV seem to have borked these channels as I now get "Invalid Service" floating across the screen. I'm pretty sure these channels worked before the update. I'm referring to channels such as Now 90's, Planect Knowledge, The Sports Channel Network etc. So these are NOT APPS but TV Channels showing up on the guide and still show the prog

      in LG webOS Smart TV Questions

    • Question: Problem in Arabic subtitle after updating firmware

      Today I updated my c8 firmware to 05.10.35 Now arabic subtitle splits letter by letter CodePage is Arabic Before update everything was OK

      in LG webOS Smart TV Questions

    • Latest update for Disney+ app for webOS

      Hi all, some good news! I recently contacted Disney support enquiring about the availability of Disney+ app for LG TV's. Here's their response....   Thank you for contacting Disney+ Customer Support! We appreciate your question. As of this moment we are still working to make our services available on as many platforms as possible.  Below I have provided a list of a few devices we are currently compatible with: Apple (iPhone, iPad, iPod touch, and Apple TV, and fully integrate

      in LG webOS Wish List

    • Question: App store and update problem

      Hi - I have a 55" (LG) webOS TV UF86OV which i've had for about 3 years now and have never really bothered with the app store content till now - when i try to access it or try to update apps nothing happens and sometimes it just returns to tv mode - Software version = 04.05.85 - do i need to update something ? - not being a tv tech head i'd be very grateful for any advice/guidelines on this matter - forward thanks for any help guys   Sent from my SM-G920F using Tapatalk        

      in LG webOS Smart TV App Questions

  • Similar Tagged Content

    • By AsbjornDam
      Hello There,

      My tv keeps increasing the volume. It differs by how much some times it jumps from 10 (my standard) to 11, sometimes to 14 and a lot of other random numbers between 10-100, it appears on the screen and the number increase in speed as someone is pushing a remote.

      Some facts from my situation:

      - I know it is not my own remote, as i've tried removing my remote batteries.

      - Theres no one on my network, except me.
      - It tends to happen more and more, the longer the tv has been turned on.
      - If i put my TV on standby, it turns on the next time it increases the volume. (This is not happening if i press the volume button on my magic remote, BUT it does happen when i use the joystick beneath the screen)
      My TV model is LG UF772TV and i currently run on webOS 04.25.85
      i hope someone knows what to do, as it is seriously annoying.

      I dont have warranty anymore.
      If you have any questions, just shoot!

      Best Regards

      Asbjørn Dam
       
       
    • By Youssef Mohamed
      My version is 4.10.4 which says it's the latest to my uhd tv .. I have a problem that picture is faster than sound and I only have option to increase the amount which make it worse .. anyone knows a way that the siftware gives me an option to make this value like -5 or something to have correct lip sync ?
      I use internal speakers.

    • By swissmoon
      Hello,
      Our TV no longer appears to update. I am on update 04.25.70 on this  65EF9500 TV, but my other slightly newer LG (UJ7700) is updated to 04.71.00. Contacting LG by email didn’t help at all.  Any suggestions?
      thanks in advance.
      marisa 
    • By RFino
      I recently purchased a second remote (LG AN-MR650A Magic Remote Control ) so both my wife and I have a remote to control our OLED 55B7A TV.  However, when I paired the second remote then the first remote no longer controls sound.  Both remotes appear to have other functionalities but the sound control only works with one remote.  Any ideas on how to resolve this issue? 


×
×
  • Create New...