Quantcast
Jump to content

  • Join Today, It's Simple and FREE!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
hellojavad

OLED 55C7T is not supporting atmos in truehd container when playing from Hard drive after firmware update

Question

Hello guys

I can't play Dolby atmos in TrueHD format when playing from hard drive after I update my firmware and only DD+ is playing.

I reset my device also but nothing changed.

any Idea what to do?

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0

This is because the TV outputs audio via ARC, or its internal speakers + Optical. Neither of those methods supports TrueHD or any lossless audio. ARC only supports DD+ with Atmos metadata, and Optical won't support Atmos in any form. Your option would be to find a device that connects to your receiver by HDMI, like a 4K Blu-Ray player, which can play media files from an external drive. Or, y'know, buy the movies legitimately.

Share this post


Link to post
Share on other sites


  • 0
7 hours ago, hellojavad said:

@Cody k TV supported and played this metadata from time I bought TV  but problem showed up after firmware update.

That sounds unlikely. I've had a C7 for eighteen months and it never supported lossless audio. The TV does not have and never had a transcoder for those codecs. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

  • Similar Tagged Content

    • By AsbjornDam
      Hello There,

      My tv keeps increasing the volume. It differs by how much some times it jumps from 10 (my standard) to 11, sometimes to 14 and a lot of other random numbers between 10-100, it appears on the screen and the number increase in speed as someone is pushing a remote.

      Some facts from my situation:

      - I know it is not my own remote, as i've tried removing my remote batteries.

      - Theres no one on my network, except me.
      - It tends to happen more and more, the longer the tv has been turned on.
      - If i put my TV on standby, it turns on the next time it increases the volume. (This is not happening if i press the volume button on my magic remote, BUT it does happen when i use the joystick beneath the screen)
      My TV model is LG UF772TV and i currently run on webOS 04.25.85
      i hope someone knows what to do, as it is seriously annoying.

      I dont have warranty anymore.
      If you have any questions, just shoot!

      Best Regards

      Asbjørn Dam
       
       
    • By Youssef Mohamed
      My version is 4.10.4 which says it's the latest to my uhd tv .. I have a problem that picture is faster than sound and I only have option to increase the amount which make it worse .. anyone knows a way that the siftware gives me an option to make this value like -5 or something to have correct lip sync ?
      I use internal speakers.

    • By swissmoon
      Hello,
      Our TV no longer appears to update. I am on update 04.25.70 on this  65EF9500 TV, but my other slightly newer LG (UJ7700) is updated to 04.71.00. Contacting LG by email didn’t help at all.  Any suggestions?
      thanks in advance.
      marisa 
    • By RFino
      I recently purchased a second remote (LG AN-MR650A Magic Remote Control ) so both my wife and I have a remote to control our OLED 55B7A TV.  However, when I paired the second remote then the first remote no longer controls sound.  Both remotes appear to have other functionalities but the sound control only works with one remote.  Any ideas on how to resolve this issue? 


×
×
  • Create New...