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By Phil7108
We recently subscribed to Paramount Plus to catch up on episodes we lost when our COX CONTOUR DVR died. Frequently when streaming an episode,the playback will suddenly freeze. If we try to go back, using the "undo" key, we can sometimes get the playback to resume, but it has rewound abp=out 10 minutes. After resuming playback, it will frequently freeze again. My wife is so frustrated, she wants to cancel Paramount. Any suggestions appreciated!
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By Wondering
After viewing photos/videos on a flashdrive plugged into the USB of an LG TV and using SmartShare to view... and then removing the USB and then no longer having access to the TV... I noticed on the flashdrive a new folder called "LG TV" and within what appears to be files that may have been the thumbnails displayed on the TV. My question is... do those thumbnails also remain on the TV as "recently viewed" history even without the USB plugged in? The LG Smart TV online user guide refers to "Recent" ("To view a list of recently viewed or added content, select Recent). Would thumbnails be there without the source flashdrive?
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By Wondering
After viewing photos/videos on a flashdrive plugged into the USB of an LG TV and using SmartShare to view... and then removing the USB and then no longer having access to the TV... I noticed on the flashdrive a new folder called "LG TV" and within what appears to be files that may have been the thumbnails displayed on the TV. My question is... do those thumbnails also remain on the TV as recent history even without the USB plugged in? The LG Smart TV online user guide refers to "Recent" ("To view a list of recently viewed or added content, select Recent). Would thumbnails be there without the source flashdrive?
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By Puja aingh
Dear LG TEAM, Kindly update my content store because I can't find the HOTSTAR APP AND JIO CINEMA ZEE5 AND SONY LIV THANK & REGARDS VIKASH SINGH -
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By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
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Question
Prateek Bajpayee
Hi I see issue with opening premium content video on Hotstar and Zee 5 app in india.
All other things work fine but issue only appears for premium content videos.
I suspect us this an issue with LG tv itself because both have similar issue.
I have raised the issue with both hotstar and zee support. Is there any way to reachout and raise a support ticket with LG on this issue.
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