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Issue with premium content on zee5 and hotstar app on LG webOS smart TV
Asked by
Prateek Bajpayee
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By Samuel K
A recent YouTube update on my LG smart 55 inch TV has disabled the slidebar on the YouTube app. I'm unable to forward or reverse a video, the video starts replaying from the beginning. Has anyone experienced a similar issue?
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By GSEK VENKI
We need Disney+ Hotstar App in LG UH850T Television. Not appearing in LG Content Store. We set our location & Service as India. Other LG smart TV has the Hotstar app in LG Content store. What may be the reason.
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By rd.prasanna
Hi Team,
i had brought LG 49UJ75 from UAE and now i moved back india,
while tring to change the location to india, its not listed in the TV, when i googled how to change location i came to know it can be done using service remote.
now what code should i enter so that my TV can allow me to select India as my locationa and i can download HOTSTAR which is not availabe in
Area Option : 4971
Continent Index :107
Language & country : JA
HW Steeings : AJ JA IL
these are the current setting in TV.
Kindly provide me the setting which enable india location.
Thanks in advance
Prasanna
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By Farhan Dabir
Hotstar i am not getting it in version 05.30.95 and it is not updating also please fix this problem and also the screen share is not working it is showing restart yohr tv everytime
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By akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
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Similar Tagged Content
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By raghav prakasam
Hi,
Prime and hotstar are becoming widely used in India past one year.Its so sad to see 49LH576T doesn't have these apps in content store.
Please can some one from the technology team of LG answer this question why it has not yet been done and when will you accommodate these apps in your store.
Cheers
Raghav
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By Amit-32LH576D
I have "32LH576D" LG Smart TV with the software version 05.00.07. I am not able to see Hotstar, PrimeVideo, ZEE5 etc entertainment apps on the LG content store in the tv. The software update says the most current software is installed. Can someone help me to figure out what is wrong? Is it possible those apps are not available for my tv?
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By Divya Dubey
Hi
I am.unable to get hotstar app in the LG content store on my LG webOS version 05.30.85.How can i install the hostar app?
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Hi I see issue with opening premium content video on Hotstar and Zee 5 app in india.
All other things work fine but issue only appears for premium content videos.
I suspect us this an issue with LG tv itself because both have similar issue.
I have raised the issue with both hotstar and zee support. Is there any way to reachout and raise a support ticket with LG on this issue.
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