Quantcast
Jump to content
  • 1

MotoGP.com video page not loading

Vitalijs Voronovs

Asked by Vitalijs Voronovs,

 Share

Question

  • Answers 10
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

Popular Days

Popular Posts

George Hofmeister
George Hofmeister

Yes I am sure that the website does work on your phone and computer (as it does on my own devices), but those are not running webOS.  Just because something works on one browser does not mean it will

George Hofmeister
George Hofmeister

I would hazard a guess that the webOS browser does not recognise the JavaScript used in the webpage, or the JavaScript in the webpage does not recognise the webOS browser.

Posted Images

10 answers to this question

Recommended Posts

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
1 hour ago, Vitalijs Voronovs said:

Thank you George, I suppose I’ll have to wait for an update to get it solved? Will any of previous versions of webos work with it? 

Have anyone installed another os to this tv? I feel like i am ready try anything to get back racing on the big screen. 

Hi Vitalijs,

Unfortunately it is not going to be possible to install another OS on the TV, and I would not count on an early version of the firmware working any better.  Sadly pretty all Smart TVs that are not Android based come with their issues (just browse a Samsung TV forum).  I would suggest contacting the MotoGP site and explain the issue, it may just take a simple piece of coding to rectify the issue.

Link to comment
Share on other sites
  • 0
EmDub Newbie

EmDub

Posted
Posted

I have the same problem and it is really upsetting me. The only reason I bought this p.o.s. was to watch MotoGP on a big screen.  Now it looks like my kid is going to inherit it to play video games. If they don’t fix it soon then I WILL NEVER BUY ANOTHER LG PRODUCT EVEN AGAIN!!!!

Link to comment
Share on other sites
  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
6 hours ago, EmDub said:

I have the same problem and it is really upsetting me. The only reason I bought this p.o.s. was to watch MotoGP on a big screen.  Now it looks like my kid is going to inherit it to play video games. If they don’t fix it soon then I WILL NEVER BUY ANOTHER LG PRODUCT EVEN AGAIN!!!!

Please get in contact with the MotoGP site, if they do not know there is a problem they will not know to fix it.

Link to comment
Share on other sites
  • 0
EmDub Newbie

EmDub

Posted
Posted
1 hour ago, George Hofmeister said:

Please get in contact with the MotoGP site, if they do not know there is a problem they will not know to fix it.

I already have contacted them and it’s not a problem with the website. Videos work fine on the phone and the computer. Website comes up no problem on the tv. I click on any video and nothing happens. Just a blank screen with the address bar at the top. 

Link to comment
Share on other sites
  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
5 hours ago, EmDub said:

I already have contacted them and it’s not a problem with the website. Videos work fine on the phone and the computer. Website comes up no problem on the tv. I click on any video and nothing happens. Just a blank screen with the address bar at the top. 

Yes I am sure that the website does work on your phone and computer (as it does on my own devices), but those are not running webOS.  Just because something works on one browser does not mean it will work in another.  Did you ask MotoGP if they had tested their browser in webOS or if they just tested it on mobile & desktop platforms?  Websites have to be written to be compatible with the browser trying to serve the page, for instance Internet Explorer would need several different pieces of coding to be viewable in all the different releases.  As I have written else where in this thread the webOS browser probably does not recognise the JavaScript being uses to display the video, and it should be relatively easy for MotoGP to engineer their site firstly to recognise the webOS browser and secondly to serve it with a version of JavaScript that it can understand and display.

It is easier for a website to write a site to serve the correct JavaScript to a web browser than for a browser manufacture to cater for every esoteric piece of coding language out there.  It should not be difficult as webOS's browser is based around WebKit as used by Safari, Opera, Chrome and even now Microsoft's upcoming releases of Edge.  Most websites are not catering to webOS or even Smart TVs in general as they still make up a very small percentage of devices browsing the web, all sites need to be told to look for specific browser ID strings:

link hidden, please login to view

  • Like 2
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Justin Tan
      LG WEBOS 4.0 and below. Letsencrypt root certificated expired.
      By Justin Tan
      Found multiplex application that use letsencrypt stop working in 30 September 2021 on LG WebOS 3.5. This appear to be wide spread multiplex version of WEBOS. 
      See 
      AND 

      link hidden, please login to view As PLEX blaming to be LG fault. LG please provide solution to only 2 year old TV
      LG
      Our current app is available on 4K/UHD LG television models running the following system software:
      webOS 3.0 webOS 3.5 webOS 4.0 webOS 5.0 No 720p or 1080p (“full HD”) sets are supported for our current app at this time.
      Note: Due to root certificate limitations with the device OS itself, only webOS 5.0+ devices support secure connections with a personal Plex Media Server. To allow connections to a personal server, devices running earlier webOS versions must be set to Allow Insecure Connections in the TV app settings and the Plex Media Server must be set to Preferred for the Secure Connections preference.
    • Vanilton Coelho
      because I can not install or update apps?
      By Vanilton Coelho
      Hi people,
       
      Recently bought one 49LF6350 and one 43LF6350 and the two models have the same problem, whenever I try to open an application, informs me that I have to update (required update, you must update this app to launch it. the update may cause data to be stored deleted.), and when I try to update, it gives an error message (application has not Been instaled. try again). It happens to apps also store to at new install. what may be occurring?
       
      software version: 3:03:04
      WebOS TV version: 2.0.2-3928 (behive-badlands)
       
      thanks.
    • Shwetha
      Voot is not available in the lg web Os
      By Shwetha
      When Voot will be available in Lg web os 
    • vlc
      Share URL to TV browser
      By vlc
      I would like to be able to send a browser URL to the TV from my desktop computer to look at some time in the future.   
    • Grammarly Writing Support
    • HankO
      OLED55CXAUA can't update or install apps
      By HankO
      I have  a OLED55CXAUA TV, Apps weren't able to update I got the same error message. I had a problem with Hulu so I uninstalled it. After that I couldn't re-download Hulu app. I did a computer chat with LG techs several times. The last chat after having me do all the standard fixes , the tech accessed my computer remotely . After a long wait he said I needed to do factory reset. Thats what I did. well that made things much worse. Now because all the apps were older ,they all needed to be updated ,so now I could use any of my streaming apps. So now I have to stream with Amazon firestick ,TV apps are useless. It only gets worse. The LG tech said that's all he could do remotely ,I needed an onsite tech to come to my house to check it . But because it is 17 months old I would have to pay for repair. In addition to that I bought it at Costco . They give a 2nd year extension of factory warrantee , plus I have an additional 3 years of Allstate service contract. I called Costco to have them repair it . They said it's not covered because it's a software issue and they don't cover software issues . So I called LG tech and asked if they would have fixed it under warrantee if it was under 12 months old .  He said they definitely would have.  So I called Costco back and if they are extending factory warrantee why won't they cover it if LG would have. They gave me some double talk but still refuse to do anything. So I'm stuck with a smart TV that now is the same as any regular TV. Both corporations LG and Costco are at fault I'm stuck in the Middle. How can I fix this firmware problem?

  • Similar Tagged Content

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...