Own an LG TV or webOS device? Join our Forum!
Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!
By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
By Leonard King
Having eARC engaged in the TV settings and sending Atmos etc to an eARC enabled Samsung sound bar causes the sound bar to power down after appx 18 minutes and diverts the audio to the TV's inbuilt sound system. Disengaging eARC on the TV resolves the problem and still sends Atmos via ARC. This has only occurred since the most recent software upgrade. Anyone else experiencing this?
I have a LG OLED C9 and use a soundbar with optical. If I use Bluetooth headphones and terminate the connection, the webOS always jumps back to internal speakers, which I don't use. Is there any way to set it to automatically return the soundbar (optical)?
Cable was working fine. Had to unplug TV and cable to reboot because the TV screen kept cutting to black and was up to about 30 seconds each time (it gets progressively longer, until I unplug the TV and cable box, and do the hold-the-on-button-for-10-seconds-and-start-over fix, which has worked in the past for this problem, as well as the app restarting for memory thing). Well, now I’m unable to get the cable signal back.
— I swapped cable box from HDMI 1 to 2 and Apple TV from 2 to 1. No signal from cable in HDMI 2, but Apple TV worked in 1.
— Bought new HDMI cord. No signal.
— Restarted the TV from scratch and re-setup everything No signal.
— Called cable company and had them troubleshoot. No signal.
— Hooked cable box to another TV. Bam! Signal! Works fine!
So, why won’t the TV recognize the cable box? I have Consolidated Communications, but cable’s worked when accidentally set to AT&T, as well as Comcast in the past.
Sorry if I sound dramatic, but I’m really, really irritated that I spent $1900 on a TV that has to be rebooted multiple times a week, and the fact that I’ve seen posts on here regarding the app reset problem dating back to 2017, yet LG’s chosen not to fix this issue. It’s ridiculous.
Similar Tagged Content
I'm interested in the OLED BX. I would like to know if it is compatible with a 5TB HDD (to be connected and fed through one of the TV USB port).
LG manuals recommend to connect up to 2TB storage HDDs but don't really state that higher capacity devices are not expected to work.
Then, I'm not sure how are things with DTS support. It seems that DTS decoding is no longer supported on the 2020 tv sets. But LG web page (updated 08/22/2020) titled "Support Video Playback File Type & Codec" still claims that "TV supports DTS audio codec when USB/HDMI video file playback offers it".
Can any of you shed some light on these ones?
Thank you so much.
LG OLED TVS MAKE CREATORS’ DREAMS COME TRUE, BRINGING CINEMA, SPORTS, GAMING TO LIFE IN NEW WAYS
2020 LG OLED and LG NanoCell TVs Ready to Stun with Innovative Design,
Best Picture Quality, Enhanced Features, Wide Selection of Compelling Content
LAS VEGAS, Jan. 6, 2020 – LG Electronics (LG), the world leader in OLED TVs, is raising the bar again in 2020 with 14 new LG OLED models led by three new art-inspired GX Gallery series 4K Ultra HD TVs, 88- and 77-inch class Real 8K models and an all-new OLED screen size – 48-inch. Unveiled at CES® 2020, the new LG OLED TVs – and new 8K and 4K LG NanoCell LCD TVs – are designed to deliver stunning picture quality and innovative design with upgraded performance and artificial intelligence-enabled features that bring movies, sports and video games to life like never before imagined.
At the heart of the latest 8K and 4K LG OLED and 8K LG NanoCell TVs are a number of advanced core technologies, most notably the new α (Alpha) 9 Gen 3 AI Processor. This advanced processor leverages upgraded processing power and artificial intelligence deep learning algorithms to improve on LG’s renowned picture quality and enable a host of specialized features for various types of content including movies, games and sports, taking the user experience to new heights.
LG’s 2020 premium TVs flaunt unique, elegant designs that integrate effortlessly with any home decor. The all-new minimalist Gallery Series takes design to a whole different level with an ultra-thin form factor – the 65-inch model is a mere 20 millimeters (0.79 inches) thin. Paired with an included specially-designed wall mount, these 55-, 65- and 77-inch class models hang completely flush on the wall, providing a dramatic appearance, transforming the OLED into a piece of art.
The GX Gallery series 4K UHD models join the groundbreaking LG OLED WX Wallpaper series (razor-thin 77- and 65-inch models) and the LG SIGNATURE OLED R (model 65RX) to provide genuine space integration and an element of futuristic luxury, elevating their surroundings regardless of whether they’re turned on.
The 2020 LG OLED ZX Real 8K models, delivering four times more detail than 4K TV and 16 times more than HDTV, exceed the strict requirements established by the Consumer Technology Association’s (CTA) official industry definition for 8K Ultra HD TVs. The 88- and 77-inch LG OLED models also surpass the measurement criteria recommended by the International Committee for Display Metrology and are among the first to earn the new CTA 8K Ultra HD logo.
For 2020, while offering new versions of the two popular 4K UHD series (models CX, BX) in 77-, 65- and 55-inch class sizes, LG is also bringing the unparalleled picture quality of LG OLED TV to an all-new screen size – 48-inch. This 4K UHD unit (model OLED48CX) reproduces even sharper picture quality with 8 million-plus pixels on the 48-inch screen, density comparable to that of a 96-inch 8K TV.
The 2020 LG NanoCell TV lineup is highlighted by six Real 8K TV models (75- and 65-inch models in Nano99, Nano97 and Nano95 series), all exceeding the stringent requirements needed to display the official industry 8K UHD logo from CTA.
ULTIMATE CINEMA EXPERIENCE
Combining OLED’s self-emissive technology and absolute blacks with support for Dolby Vision IQ and the UHD Alliance’s new Filmmaker Mode™, 2020 LG OLED TVs bring the cinema into the living room with new levels of realism. With Dolby Vision® ultra-vivid high dynamic range imaging, Dolby Atmos® immersive sound, and for the first time ever, Dolby Vision IQ, 2020 LG OLED TVs deliver a truly spectacular video-audio experience. Dolby Vision IQ introduces new intelligent features for TVs to deliver optimal picture quality as the creatives intended, no matter the ambient light environment or content genre.
The new Filmmaker Mode, supported by Hollywood’s leading directors, delivers images the way they intended. By disabling certain post-processing effects (such as motion smoothing, noise reduction and sharpening) while perfectly preserving correct aspect ratios, colors and frame rates, LG OLED TVs with the Filmmaker Mode faithfully replicate the original vision of the director. LG OLED TVs also have been recognized by Hollywood Professional Association with its Excellence in Engineering Award as the first and only with integrated hardware-level calibration software, further solidifying LG’s OLED TV as Hollywood’s leading reference consumer display for use in content production.
LG’s award-winning webOS smart TV platform will bring 2020 LG OLED and LG NanoCell TVs a plethora of programming from the constantly-growing number of top global content providers through apps and services such as Disney+, Netflix and CBS All Access. New for 2020, the Apple TV app allows customers to subscribe and watch Apple TV+ and Apple TV channels as well as access their iTunes video library and buy or rent more than 100,000 films and TV shows. Customers with 2018 and 2019 LG TV models will also be able to enjoy the Apple TV app this year.
ULTIMATE GAME EXPERIENCE
With stellar picture quality and newly added gaming features, LG’s 2020 TVs are ideal for serious gamers, delivering the most seamless, immersive big-screen gaming experiences available anywhere. As the first TV manufacturer to offer NVIDIA G-SYNC® Compatibility, LG is expanding this capability in 2020 to 12 OLED TVs to provide a flawless PC gaming experience without screen tearing or other distracting visual artifacts.
With unparalleled variable refresh rate and ultra-fast response time, LG OLED TV is considered the most advanced gaming TV on the market today. With the extremely low input lag of expensive desktop gaming monitors, detail-packed visuals of today’s games are simply jaw-dropping on LG OLED TVs. And the smoothness and responsiveness of controlling the onscreen action has to be experienced to be believed.
In another industry-first, 2020 LG OLED TVs feature the HDR Gaming Interest Group’s HGiG Mode so gamers can enjoy high quality visuals as game creators and developers intended when playing HDR games via consoles on their LG TVs. HGiG is a body made up of companies from the game and display industries that develops standards to improve the HDR gaming experience for consumers.
During intense gaming sessions, LG OLED TVs even help address eye fatigue. The Eye Comfort Display certification, from the trusted international testing lab TÜV Rheinland, verifies that LG OLED TVs offer adjustability for blue light content, are flicker-free, and provide exceptional image quality from any angle. LG OLED screens meet every TÜV testing criterion, including wide color gamut and HDR.
ULTIMATE SPORTS EXPERIENCE
Not only ideal for film buffs and gamers, LG OLED TVs are perfect for sports fans, too, offering exhilarating viewing experiences courtesy of the 120Hz response time – made possible by the new α9 Gen 3 AI Processor – and sports-centric features.
Sports Alert helps users to keep track of their favorite teams and schedules and notifying them as soon as a team scores. Users can select their favorite teams in various sports – soccer, football, baseball, etc. – to receive automatic updates at the start of a match, whenever a team scores and when the game ends.
Sports fans can also benefit from enhanced sound. Viewers can connect the TV to Bluetooth speakers to create a more dynamic soundscape to create a real stadium environment.
“LG’s vision to offer outstanding value to its customers comes to life this year with the company’s new line-up of art-inspired TVs,” said Park Hyoung-sei, president of the LG Home Entertainment Company. “Beyond the unrivaled picture quality that LG’s premium TVs deliver, the new additions also come with the company’s advanced technologies, best in AI-integration and unrivalled, futuristic design made possible by OLED technology.”
link hidden, please login to view
By A.R Rinan
I have a suggestion to extend life of oled TVs.
I have read many manufacturers are doing attempts to prevent permanent burn in or Image retention. the most stupid one with another manufacturer was to show a screen saver even if you are watching movie if you do not touch the remote buttons for 30 minutes.
One best approach is to show screen saver when there is no one watching TV, for example when the TV is in the Living Room, a very cheap motion detection sensor at wide angel can detect movements and if there is no one there you can show screen saver or whatever good for oled, the type of sensor is your business.
There are many times a person in the house turns our the TV and is doing his/her things and moving between rooms, the TV can rest bug just the audio is on.
This is also good if someone is working in the kitchen and just want to listen to the TV.
User should be able to customize or turn off this feature.