We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Kurt Rambis
I bought the LG HU810PW european version projector back in October '21. The projector comes with webOS 3.0, but in the website is advertised with webOS 5.0. I tried to manually update webOS, but it says there are no updates availables. HBO Max it's not available with webOS 3.0. Anyone knows what's going on? Can I really update to webOS 5.0 or download HBO Max somehow? Thanks in advance.
By Vignesh Kumar A S
Sun Nxt App is not available in LG Content Store / not able to download the App.
By LG Nano LED
Dear Sir or Madam
I have a LG Nano LED tv, in that I am trying to download VOOTKIDS. But is not showing in the LG webos
This was checked many times.
Kindly suggest me to how to download this app in my TV,
Good evening all,
Via WebOS, i have tried to download an .avi file but i got a message similar to "Downloading file is not supported" from the browser.
I would like to find a way (via another app, via an external device or whatever) to download a media file into my TV or USB drive plugged-in. Then, I would like the TV to play that downloaded file.
Any idea how to do this ?
In other words, today, what I do:
- download a media file from the web with my computer (700mo)
- copy the media into an USB drive
- unplug the usb drive from my computer
- plug the usb drive into my TV
- play the media to watch it with my TV
I would like to avoid using my computer to watch my downloaded media on my TV.
My TV : OLED65C2