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Problem with voice instructions before update
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By DavidSr
We have two LG TV's that stopped connecting to our PLEX media server after the last update. TImes out saying "Checking connection speed to Raspberrypi" which the PLEX is on
Upgraded the Mesh Routers before trying anything, still only the PLEX app doesn't work
Our other TCL TV and Roku and TIVO still work with Plex, so this is only the LG TV's that can't connect anymore.
Another annoying error after the last update is that any Streaming app (Amazon, Netflix, and DIsney) now fall out of the app and go back to HDMI port 1 if we pause for 30 seconds. Which we have always done for a Bathroom break or getting drinks.
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By Calvinder
A couple days ago My LG Oled voice recognition stopped working.
If I speak to it it just says "Voice not recognized"
I have tried many things I found online to fix this issue with no luck.
One suggestion was to go to Settings>all settings>general>AI Service>Voice recognition service and change to LG ThinQ.
But the Voice recognition service tab is gone. There is only voice recognition settings tab
I would rather not have to reset to factory settings unless there is a way to save / export my current seating's
Any suggestions
Thanks
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By SMKoch
I've had an LG OLED65C9PUA for years and have never had this problem until very recently.
Now every time I try to use the voice command to enter a search sequence, the "SPEAK NOW" activates and shuts off within half a second. It doesn't matter how I activate the voice command function or what app I'm using that has the function built in. Such as YouTube or even the Web Browser or whether I activate the voice search with the onscreen microphone icon or the microphone key on the remote. All voice command attempts shut down within half a second. There isn't even time enough for anything said to be recognized or even "not recognized".
Fresh batteries have no effect on the problem. Turning the TV off and back on has no effect on the problem. Removing and replacing the batteries has no effect on the problem. Reregistering the remote to the TV via the extended holding of the GUIDE button has no effect.
How do I restore the voice command function for the remote?
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By Maher1976
Hi
I have smart LG tv 2015 model 42LY760H.
I think I have WebOs-1 .
I am trying to find update to download it on USB stick but I couldn't find even on lg official website.
Do you have any useful information or link to help me.
Thank you
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By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
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Question
Miguel Angel
I have a TV LG 43UK6950PLB. Recently I updated to latest firmware version which is 04.10.04. When I try use de Magic Remote Control giving orders through the microphone, I receive a message like there is a problem with server temporarily and error 6022.
I think is something about the update but how can return to previous version?
Is this happening to someone else?
Please give some advice.
Thanks
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