Does anyone have any updates on this. I just bought brand new 49UK7550 and have the same problem. I have contacted customer support twice now but so far they just quote the manual and have nothing useful to say. I am on 04.10.45. What I found is when the TV is on say an HDMI input it works fine. Only when on live tv (freeview in the UK) does it give 6022 errors. What I found interesting is if I set the voice language to French, then it works but any English versions, gives error 6022. Another problem I have is setting a USB recording from freeview guide often says "failed.... try again" with most programs. Some programs work, some don't. I have ruled out a problem with my usb drive, because setting a reminder also fails for the same programs. Any ideas? Really annoying that LG don't seem on top of technical issues, like these and are fobbing people off saying the remote might be faulty. Clearly they are firmware bugs and/or configuration issues on their servers.