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Player problem
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By wallyricks
I have owned a couple of LG TV’s over the last 8 years, with the current one being a high-end 77” model.
I am still using LG TV SmartShare (v.33) as my “Media Player” v2.3.1511.1201 for my PC– which was last updated in 2015 but it is still compatible today. As proof, my latest TV is now 11 months old and I have had zero issue (until you see below).
link hidden, please login to view My PC setup is: Windows 10 Pro (with all latest updates) and a TP-Link Archer BE19000 (BE805) router. NOTHING has been changed on my router, TV (no updated or changed firmware) or any equipment moved around in the last 4 months.
Up until about 3 weeks ago, everything ran just fine. The SmartShare program was always defaulted to have Sharing ON, upon start of it, which is always when Windows boots). However, about 3 weeks ago, the SmartShare PC program has started to randomly change its status to Sharing OFF. I would then have to go into the program, manually change it to ON and then it works anywhere for 30 minutes up to 20 hours, and again, randomly change the Sharing to OFF.
I am an experienced PC user, and I am very sure that this has nothing to do with my WIFI because it’s not a dropped connection or random TV not being found. Something is happening inside Windows 10 that is triggering this status change. And it never fluctuates back to Sharing ON by itself.
Being so frustrated, I actually updated the Router to the latest firmware a few days ago, but this problem continues as before.
As an experiment, I installed an alternate Media Server program called Serviio. One can also see that when my Sharing changes to OFF, the two green lights turn red.
Anyone have an idea of what can be happening after nearly 8 years of not experiencing this? I am guessing that Windows is triggering some “Service” to stop running, but what can it be?
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By BozaB
Hello,
I need help, I bought LG Oled 65 C41 LA tv two days ago, tv is working mostly fine, except when I watch LG installed streaming platforms ( Netflix and MAX tested ) tv freezes and after about 10 seconds it restarts. It does not have any pattern as far as I know, sometimes I can watch 20 mins, last two times after six minutes it crashed and restarted automatically. Can someone please help me, how can I resolve this issue? Did someone had sam problems already? Is my tv broken or I can do something to fix it?
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By DeJaVu
I am using LG WebOS 05.40.20 version. IPTV applications do not show subtitles. Is there any player that can play subtitles?
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By Stuart GIBSON
I have a 48" OLED (Model: OLED48A26LA). after updating to software version 13.30.61 the Sky New Live feed just displays "There was a problem with this video [timeout]". It worked perfectly before the TV software upgrade.
Ive reinstalled the Sky News app but still doesnt work. wifi etc is all ok.
Any ideas?
Stuart
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By Tsmt
Hello,
I have a problem with the subtitles when I try to share a video wirelessly directly from my PC to my LG 55SM9010PLA TV. I am not talking about sharing the whole screen (it lags a bit), just the video itself.
Sharing the video itself works well, but randomly the TV randomly does not recognise the subtitle, the sub option is not active in the TV menu, and there are no subtitles. It is in the same folder on my PC as the movie (.mkv), with the same name. In case of some movies it works, in case of others not, and I do not see the reasons why.
First I tought it is becouse the format of the subtitle needs to be ".sub", becouse it worked with one movie. So I have learnt how to convert properly ".srt" to ".sub" - but still no success.
Then I realised, in the case of another movie ".srt" worked on the TV, so I got really confused.
I see no logic behind it. Could you help me, what is the key here, what am I missing?
Thank you!
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Question
Luis Araos
I used to cast from ace stream directly to my UJ6300 and I had no problems until a few days ago when the TV got an update for WebOS 3.7 I think. Now whenever I try to cast to the TV it just shows a black screen on the "Web App Viewer" app, I was wondering if maybe I could set a different player as default player when streaming from my phone instead of the Web App Viewer, as when I play from other sources it starts the "Photo&Video" player.
Otherwise I think I would have to downgrade the OS to the previous stable version.
Anyone else having this problem?
11 answers to this question
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